Any suggestions? This is the message I’m trying to get to eBay through their help center, but like PayPal, I can’t get any communications through:
I have returned items from two auctions ( for which the seller authorized returns for. I shipped them to the address given by the seller. They were received by the seller on May, 11, 2020. (USPS tracking: 9302020585500007064101 & 9302020585600012627510.). Since the seller received my authorized returns, I have not heard from him nor received refunds.
I opened cases with you and you closed them because I mistakenly also tried to get a refund on the PapPal site. I have repeatedly not been able to get through to PayPal. I will close the PayPal cases if you can help me. PayPal has already closed one of the cases in favor of the seller. Your dispute numbers are 5233499617 and 5233500634, for $15.60 and $15.63. The items are metal nose strips. These items were listed with a shipping location in the U.S. (The seller has made many revisions to his auction.)
As soon as the tracking numbers came up, I could see the items were being shipped from overseas. Shortly after the auction purchases, the seller noted on the auction pages that they were away. Obviously by this time I was worried about my purchases. I specifically ordered from this seller, chair_78, because they had their items listed as being in the U.S. I did not have time to wait for items being shipped from overseas.
I reordered nose strips from another eBay seller who also listed his items as being shipped from the U.S. Again, the tracking number showed his items were being shipped from overseas. This second seller refunded my total purchase price.
I ended up ordering my supplies from a Stateside seller on another sales site and received the items without any problems, so as much as the eBay seller, chair_78, tried to convince me to keep his items, they are useless to me now. If he had shipped from the U.S., I would have received his items in time. As is, I no longer need his items because of the length of time it took to receive them since he was dishonest about his product locations. My total orders from chair_78 arrived three weeks after purchase. Please note that I am aware shipping times have been sometimes delayed, but any purchase from overseas even normally would be too long for my needs, thus I ordered my items that were supposed to already be Stateside.
I have been both a seller and buyer on your site for over 20 years. This chair_78 seller is only the second negative feedback I’ve left a seller in all that time in over 1,000 transactions. I did not give them lightly. Speaking of which, my feedback I left him was showing in his feedback, but is now missing. Can you tell me why it was removed? Chair_78 is racking up the negatives and yet he is still allowed to be an eBay seller. I don’t understand.
I need your help recouping my $15.63 and $15.60 for the items the seller authorized the return for. Again, the returned items were delivered to the seller’s return address on May 11, 2020.
disneyshopper
