I don't sell much - but recently sold a pair of sneakers - I received payment with a verified address - after I shipped it buyer informed me she had provided a bad address. I have been working with USPS - they have declared package lost. I have input a request for insurance. Buyer wants her money back - I keep saying we are waiting on USPS but she is insisting. Do I have any recourse? I am going to be out merchandise, payment, postage expense, eBay fees - I lose all the way around. I feel like we wait for insurance claim to be paid or come up with a compromise - she caused this mess that has taken hours of time and is still not resolved. Any help or insight? Thanks!
