07-18-2019 01:27 PM
I haven't been selling on eBay for quite some time so this question may have been asked previously (couldn't find any info when searching). If I open a store with an annual subscription, e.g. Starter store, and then say 3 months later after getting it set up, decide to upgrade to an annual Basic store, will the Basic subscription begin a new 12 month duration, or will it be added to the original store, meaning 9 months left. Thanks for your help.
07-18-2019 02:06 PM
@rap4065 wrote:I haven't been selling on eBay for quite some time so this question may have been asked previously (couldn't find any info when searching). If I open a store with an annual subscription, e.g. Starter store, and then say 3 months later after getting it set up, decide to upgrade to an annual Basic store, will the Basic subscription begin a new 12 month duration, or will it be added to the original store, meaning 9 months left. Thanks for your help.
You can upgrade at any time during the subscription period without penalty. The upgrade terminates the terms of the old subscription and triggers the beginning of a new subscription period ... that is, you would have a fresh 12-month subscription.
You can see the specific language for this under Section 6 of the eBay Stores Terms of Service.
07-18-2019 09:35 PM