Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Fans doesn't fit and seller closed return

I bought a Corsair sp120 rgb fan from a seller and tried to install it to my rgb controller and it doesn't fit, I tried to request a refund but the seller closed it, is there any way I can fight this?

Resolved! Cost of having buyer return item is 800% higher than what I'd paid to ship

Hi - Sold two pair of brand-new $200 pants for $190. Shipped to Kentucky; cost was $5. Customer wants refund, pants don't fit. I'd mistakenly listed the waist as 34 when they were 33. He is in Sweden and says the shipping he paid was $180, though, so...

Ebay sides with Scammers

I am so disappointed with Ebay. They sided with a seller who sent my item to another name and address in my city. I was furious and Googled it and its happening regularly! Be aware! https://www.paypal-community.com/t5/Disputes-and-Limitations/Seller-...

Refunded item not sent back

Hello a while back I sold my Xbox for around 200 dollars and sent it to the buyer about a week after receiving the item the buyer contacted me and told me that a few things were wrong with it which was a surprise to me because I had tested everything...

Postal service returned item to seller the b/c buyer gave invalid address.

The Postal Service returned an item to the seller b/c the buyer gave an invalid address. The seller paid for the shipping. Now the buyer wants the seller to reship the item to the "correct" address. The buyer acknowledges that they made a mistake on ...

Entrega de Produtos

Dear I need to contact "Sending Transportes Urgentes" in portugal. To deal with the delivery of products. I already sent an email to the company requesting information, and I was not answered. Can someone help me make this contact in Portugal? Thank ...

eBay's new bulk shipping option keeps giving non-descript error messages

Ever since they updated the bulk shipping page, every time I try to ship anything (be it one item or multiple items) it says "An error has occurred, you have not been charged for shipping". I have no idea why that's happening and it is driving me cra...

Anyone else dislike the new way ebay is having us print postage labels?

I find it very confusing and harder to use than the previous version. Please switch it back.

Seller refunding via echeck? Anything to worry about?

I returned a defective item which I paid for with paypal balance. Two days after the item has been returned I received an email from ebay stating that seller has initiated a refund via echeck. Why would the seller use echeck and not just refund the s...

Return Request - International Buyer with U.S. Shipping Address

I had a buyer send me a request for return with the following message: "I am so sorry, but I think I have to return the item because the delivery ageny says they can’t ship it to my country. Is it possible?? I really want to apologize for the inconve...

vendedor desaparecido

Buenos días, el 7 de julio hice una compra, me llegó el mensaje y mi pedido de confirmación, luego el lunes 8 de julio, el correo me dice "Actualización del pedido" y me dice que ha enviado, pero no me dan dan el Número de guía para seguir el pedido,...

Resolved! 'Like new' when it comes to videogames

So I bought a video game that originally includes bonus rebeem codes for extra content. It was in the like new category now I know that "like new" is listed as something that looks as though it was just taken out of the shrink wrap and could pretty m...

Resolved! Is shipping charge refunded when ebay resolves a case in buyer's favor?

I received an item that was missing a part clearly shown in a photo in the item description. I wrote the seller who did not respond. I ask eBay to step in, and the case was decided in my favor. I was told to return the item to the seller and was able...

Resolved! Refund requested, no supplier respond

I recently bought a TV but the only thing I received was a piece of paper with a Thank you note. I request a return/refund since obviously was not the item. eBay automatically have me a shipping label and says I need to ship by no later than XX/XX bu...

Another Shipping Form Reorganization

I see the "new" Shipping form has been revised again, this time putting the Ship From:, Return To: and Ship To: addresses in a separate pane to the left of the current layout. I notice that it is still listing Shipping methods that I did not actually...