QR code after label generated

[albertabrightalberta]

My printer ran out of ink after trying to print a label. 

Is there a way to go back and get the QR code for that label or do I need to void the label and buy a new one? 

Thanks. 

[albertabrightalberta]

Update:  Ultimately, I voided the label and purchased a new one with a QR code. 

However I'd still like to know whether there's a way to get a QR code when it wasn't done at the time of purchase.

[lacemaker3]

It should have been possible to reprint the original label, according to the eBay policy page. I know I have done this but it was a long time ago. Then I started printing labels to a pdf file and saving it in my records, then printing the pdf file to ship.

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https://www.ebay.com/help/selling/posting-items/labels-packaging-tips/buying-printing-postage-labels...

How to reprint a shipping label

You can reprint your shipping label at no extra cost within 5 days of purchasing it. Simply go to Manage shipping labels - opens in new window or tab and select Reprint.

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It doesn't say anything about getting a QR code after you have already purchased a label, though.

Maybe it's either/or? You can either get a print label or a QR code?

[albertabrightalberta]

@lacemaker3 

You're right. I know how to and could have reprinted the actual label but since I didn't have ink, that wasn't going to work. (I like to send out package asap. I haven't been to Staples yet.)

I do also save PDF copies of all labels and I have that. 

It was the option and ability to obtain the QR code that I hadn't opted for at the time of purchase that I was trying to find. 

The first label was voided and eventually (~2 weeks) I'll get the credit for it.

When I purchased another label and chose the QR code, it gave me the ability to both get a label as well as a QR code! I saved the label in a new tab and also got the QR code.

From now on, I'll get both and this situation can be avoided in the future.

[wastingtime101]

I answered this question from another poster last night so I'm just going to copy/paste my response.

If you originally generated a printable label and want to switch to a QR code, you probably have to void the first label and purchase a new one. The exception would be if you selected the option to generate both a QR code and a printable label. If you did that then you can just reprint to access the QR code.

To reprint a label purchased through eBay (or download a copy of a QR code through the reprint function), go to this page, find the order and select Reprint from the Actions drop-down. The reprint option is available for 7 days.

To void a shipping label purchased through eBay, go to this page, find the order and select Void from the Actions drop-down. The void option is available for 5 days.

It takes between 2-4 weeks to receive a refund on an unused, voided label. You'll see the refund on your original source of payment (bank, credit card, etc) and the funds will appear in your account without an email notification.

Printed eBay Standard Envelope labels are non-refundable and cannot be voided.

eBay International Standard Delivery labels are not charged to your account until they are used, so there is no void option.

[albertabrightalberta]

@wastingtime101 

I did assume that I wouldn't be able to generate a QR code after the fact so I voided and purchased a new label and chose the QR code option. 

I found that choosing the QR option allowed me to generate both a label and a QR code. So in order to avoid this situation in the future, I will save both QR and PDF label in my files. 

Thank you @wastingtime101 and @lacemaker3 for your help and responses.