eBay

michelle4324_8 · ‎01-12-2018

On Sunday January 7th, I purchased a buy it now item and paid for it immediately. The ad clearly states shipping will occur between January 10th and Janaury 13th. The seller has a low feedback tract record of just marking his sold items as shipped, without a tracking number, but then does not take them to the shipper. (I on the other hand, have a perfect record). One of the criteria for purchasing this item was the shipping time frame as I needed it for a specific event. After calling Ebay and speaking to Kay and (Supervisor) Mary in the Phillipines and being told I could not speak to anyone in the US about this problem, I was advised by both of them that I have no recourse but to wait until WHENEVER the shipper feels inclined to ship. This places eBay in a unlawful position as a middleman protecting the seller, as the seller has not performed his part of the agreement and now has breached our agreement by not shipping the item as agreed upon between him and I. Ebay does not have the rights to step in and change a contractual agreement with out both parties agreeing to it. I am angry to say thie least, and will be taking a small claims court action against both parties t.o rcoup my losses

takikawa4 · ‎01-12-2018

So which is it? The item has a shipping date between January 10th and the 13th OR it has an estimated delivery date between the 10th and 13th? Surely you know the difference between ship and delivery, right? Or the meaning of the word "estimated"?

creoleorchid · ‎01-12-2018

@michelle4324_8 wrote:
Wrong Einstein. It does say shipped. And again, this seller has a track record with others doing this same thing.

I think if you go to the transaction details, you will see the words estimated and delivery, not guaranteed and shipping.

Call me Al. 😉

tina06457 · ‎01-12-2018

Did you not check out their feedback before you bought from them? If it says shipped between the 10-13 they still have 1 more day. If you mean estimated delivery between the 10-13 then they still have 1 more day. It could have been shipped without tracking or tracking wasn't updated. Wait till after the last delivery date, the 13th?, file an INR and get a refund. You can leave negative feedback to go along with the other buyers negative feedback. I understand you are upset but this is stuff happens on ebay all the time.