Problems with my return

[marfu-905]

I need to return the items that I ordered  cause it came with defects and the owner wants me to pay the label when I should not be paying cause it’s not my problem it’s their problem 

[mtgraves7984]

Then make sure that when you open your Return, you cite "Not As Described" as your reason. Good luck.

[simba6]

Go to the resolution center, link at bottom of page.  File an item not as described case there.

[penguins_dont_fly]

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@marfu-905 wrote:

I need to return the items that I ordered  cause it came with defects and the owner wants me to pay the label when I should not be paying cause it’s not my problem it’s their problem 

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@marfu-905 

Go to your Purchase History

Select "Return this Item" from the dropdown menu (if there is no big blue button).

Select "Not as Described or Pictured"

The seller will have 3 Business days to accept the return, or refund you in full (their choice).

When they accept the return, you will be issued a pre-paid return label.

*** On International returns, eBay cannot automatically issue a return label. The seller is obligated to manually send a label or send funds for a label (upfront, not after).***

If they do not, then you can ask ebay to step in on the 4th Business day after opening the return.

You will have 5 business days to get the item into the mail. Make sure to get an acceptance scan.

When the return is Delivered back to the seller, they will have 2 business days to refund you.

If they do not, you can ask eBay to step in to force the refund.

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...