Hi,
I have recently purchased an item from a seller on ebay. The item sent to me was not the one described and I have made a return request.
The seller first made an argument that the mistake was made by me, but after I have told him that I will ask ebay to step in, and explained with photos that he has made a mistake, he accepted the return and even tried to send a return shipping label which he was unable to do for some reason.
After that, he contacted me to ask me about shipping costs from my country. When I told him what the lowest shipping cost would be, he sent me a message that only if I return the product I will get a re-deliver or refund for the item.
Now I am in a position that I can't contact ebay to step in to solve the case because the case itself seems to be solved as the seller accepted the return, and it seems that I am stuck with return shipping costs because the seller did not give me an option to cover return shipping cost, which is approximately the same price as the item itself.
This is the first bad experience for me on ebay .
