07-19-2021 08:21 PM
Has anyone else had a problem purchasing shipping labels through Ebay today? I am able to enter the shipping info - USPS first class package, weight, dimensions, etc for my package, but the "Purchase Shipping Label" is grey and I am not able to click on it. I thought it was a glitch, but I have been trying all day with no luck. I need to ship my items, and cannot purchase any labels. I've been selling on Ebay for years, and have never had this issue. Does anyone know what is going on? Thank you!
07-19-2021 08:32 PM
I had a similar problem once and it was because money was not in my Managed Payments Account. I changed the shipping to use a credit card and it worked just fine.
Another option is you can use a different shipping company that sells USPS shipping.
07-22-2022 01:15 AM
I've had this exact same problem all day on July 21st and now into early July 22nd. I have funds in my account. That's not the issue. I always click on the shipping label from my seller account page. I've tried going directly to the listing to purchase the shipping label and I've having the same problem.
This is the only time this has happened to me. I thought it might be a site wide issue with USPS, but that doesn't appear to be the case.
Can ebay fix this??
Is there something I can do from my end? I've tried clearing out my cookies, I'm allowing ad blocker on the site, etc... nothing helps.
07-22-2022 01:55 AM
my shipping is down here in Bucks county PA
printed one label and thought "great:
went to print the next one and no go..I have tried both edge and chrome
it took me a long time to print 20 labels yesterday....TGIF
07-22-2022 05:41 AM
I had three sales last night and two I could print with no problems but one wouldn't even let me get to the print label screen.
Try going into Orders / Shipping Labels and click on the link at the top of the screen that says "Have more orders awaiting shipment? Use the bulk shipping tool". Since this problem started a few days ago I've been able to print my labels and get around all the problems printing them this way.