08-31-2021 10:43 AM
Hi everyone,
I have a message come up when I try to print my postage label. It says:
“Payment setup required for buying postage labels. Please buy a postage label on eBay via the web browser to enable it on the app”
How do I resolve this?
08-31-2021 12:46 PM
I'm assuming that you're in the app. This happened to me on another marketplace - it was kind of a pain, but in this case I had to use the app to enable the function on the web version. 😣
In this case, try loading the web browser version of eBay on your phone instead and print the label from there - it should then be enabled in the app.
Hope this helps at all!