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Printing Label Screen Wont Pop Up

Anyone else having the issue of the PDF label screen not popping up after you hit purchase shipping label? before I would put in the weight..hit the purchase shipping label button and a PDF screen would pop up where I could print the label.  Now I have to hit the print label screen, takes me to another page, hit the print button then print...curious if anyone else is having these issues or if a new thing by ebay?

Message 1 of 14
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13 REPLIES 13

Printing Label Screen Wont Pop Up

Yes! I'm having the same issue. I was hoping someone would have a solution. I tried adjusting the settings in Google chrome...

Message 2 of 14
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Printing Label Screen Wont Pop Up

Yup, same here. Good ole eBay!!

 

Message 3 of 14
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Printing Label Screen Wont Pop Up

Just happened to me a minute ago.  All the little things add up to annoying.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 4 of 14
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Printing Label Screen Wont Pop Up

I have the same issue.   It seemed to have started around 6/17/21 for me and continues today 6/19/21.   I select to purchase and print and then nothing.   I have to then select print label and click on the printer icon (on a Mac) to open the print dialog window.

 

Hope it isn't new way to do things - too many extra clicks!

Message 5 of 14
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Printing Label Screen Wont Pop Up

yep, just came on here to make sure I wasn't the only one. 🙂 I agree - I hope it's not a "new" way b/c it's definitely much less streamlined.

Message 6 of 14
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Printing Label Screen Wont Pop Up

Yes! And after the extra click, I can't get the label to print in 4x6 - it is printing a full sheet  (8.5 x 11). The label format still says it is 4x6 but I get a full sheet. I've called customer service twice, the first time I was told it is a known issue, 2nd time I was told, "you have successfully printed your label" - the rep did not ever comprehend my issue.

 

How do I get this to print on a 4x6 label again? I can't mail a 7x9 envelope with an 8.5x11 label

 

Help????

Message 7 of 14
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Printing Label Screen Wont Pop Up

Ditto here. 2 extra clicks to print label. Doesn't seem like much but is annoying. 

Message 8 of 14
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Printing Label Screen Wont Pop Up

SAME. I thought I did something to my printer settings. Glad I'm no the only one. 😐

 

 

________________

ebay - My printer not popping up on the ship your order page

 

Message 9 of 14
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Printing Label Screen Wont Pop Up

Any fixes to this? It’s definitely annoying. 

Message 10 of 14
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Printing Label Screen Wont Pop Up

Same issue. I just assumed it was a Chrome update or my adblocker i have tried everything. It is just annoying working with multiple pages.

Message 11 of 14
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Printing Label Screen Wont Pop Up

 

Make sure to voice this concern - at the bottom of the label page is a 5 star rating system for how satisfied you were.  Vote with every label until they get the message.

 

 

Message 12 of 14
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Printing Label Screen Wont Pop Up

I think i was able to solve this issue. It work for me therefore i am sharing it.

Step 1
Go to Google Chrome Settings(3 dots on the top right corner)

 

Step 2
Type Pop and under content click additional content settings


Step 3
Click PDF Documents

 

Step 4
Click Open PDF's in Chrome

 

Step 5
Now everytime you generate a label instead of downloading it will pop up so you print,


I have a Zebra ZP 450-200

See last attached photo for printing setting that worked for me

 

Hope that helps!Step 1.JPGStep 2.JPGStep 3.JPGZebra Printer Specs Setting.JPG

Message 13 of 14
latest reply

Printing Label Screen Wont Pop Up

I think i was able to solve this issue. It work for me therefore i am sharing it.

Step 1
Go to Google Chrome Settings(3 dots on the top right corner)

 

Step 2
Type Pop and under content click additional content settings


Step 3
Click PDF Documents

 

Step 4
Click Open PDF's in Chrome

 

Step 5
Now everytime you generate a label instead of downloading it will pop up so you print,


I have a Zebra ZP 450-200

See last attached photo for printing setting that worked for me

 

Hope that helps!Step 1.JPGStep 2.JPGStep 3.JPGZebra Printer Specs Setting.JPG

Message 14 of 14
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