06-18-2021 04:48 PM
Anyone else having the issue of the PDF label screen not popping up after you hit purchase shipping label? before I would put in the weight..hit the purchase shipping label button and a PDF screen would pop up where I could print the label. Now I have to hit the print label screen, takes me to another page, hit the print button then print...curious if anyone else is having these issues or if a new thing by ebay?
06-18-2021 08:19 PM
Yes! I'm having the same issue. I was hoping someone would have a solution. I tried adjusting the settings in Google chrome...
06-18-2021 09:34 PM
Yup, same here. Good ole eBay!!
06-18-2021 09:52 PM
Just happened to me a minute ago. All the little things add up to annoying.
06-19-2021 07:08 AM
I have the same issue. It seemed to have started around 6/17/21 for me and continues today 6/19/21. I select to purchase and print and then nothing. I have to then select print label and click on the printer icon (on a Mac) to open the print dialog window.
Hope it isn't new way to do things - too many extra clicks!
06-19-2021 07:59 AM
yep, just came on here to make sure I wasn't the only one. 🙂 I agree - I hope it's not a "new" way b/c it's definitely much less streamlined.
06-19-2021 08:10 AM
Yes! And after the extra click, I can't get the label to print in 4x6 - it is printing a full sheet (8.5 x 11). The label format still says it is 4x6 but I get a full sheet. I've called customer service twice, the first time I was told it is a known issue, 2nd time I was told, "you have successfully printed your label" - the rep did not ever comprehend my issue.
How do I get this to print on a 4x6 label again? I can't mail a 7x9 envelope with an 8.5x11 label
Help????
06-21-2021 08:22 AM
Ditto here. 2 extra clicks to print label. Doesn't seem like much but is annoying.
06-21-2021 08:32 AM
SAME. I thought I did something to my printer settings. Glad I'm no the only one. 😐
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ebay - My printer not popping up on the ship your order page
06-22-2021 08:18 AM
Any fixes to this? It’s definitely annoying.
06-22-2021 06:38 PM
Same issue. I just assumed it was a Chrome update or my adblocker i have tried everything. It is just annoying working with multiple pages.
06-23-2021 05:01 AM
Make sure to voice this concern - at the bottom of the label page is a 5 star rating system for how satisfied you were. Vote with every label until they get the message.
05-16-2022 09:20 AM - edited 05-16-2022 09:21 AM
I think i was able to solve this issue. It work for me therefore i am sharing it.
Step 1
Go to Google Chrome Settings(3 dots on the top right corner)
Step 2
Type Pop and under content click additional content settings
Step 3
Click PDF Documents
Step 4
Click Open PDF's in Chrome
Step 5
Now everytime you generate a label instead of downloading it will pop up so you print,
I have a Zebra ZP 450-200
See last attached photo for printing setting that worked for me
Hope that helps!
05-16-2022 09:22 AM
I think i was able to solve this issue. It work for me therefore i am sharing it.
Step 1
Go to Google Chrome Settings(3 dots on the top right corner)
Step 2
Type Pop and under content click additional content settings
Step 3
Click PDF Documents
Step 4
Click Open PDF's in Chrome
Step 5
Now everytime you generate a label instead of downloading it will pop up so you print,
I have a Zebra ZP 450-200
See last attached photo for printing setting that worked for me
Hope that helps!