08-06-2019 01:49 PM
To Whom It May Concern:
I am a regular customer , When I request return my order and print a return label, The eBay return system , ask to log in at PayPal account in order to charge customer’s account for printing a return label.
I do not have a PayPal account so, I have to ask sellers to send me their return addresses. And after I sent back the return order from any US post office , I should notify a seller a tracking number, Also, because eBay return case is still open and is uncompleted , I get several messages from ebay "do not forget to return your order". It is so complicated.
Could you please fix this problem and help us to printing a return label charge customer from original payment that they paid for an order?
I am look forward to hearing from you.
Sincerely,
Mark
08-06-2019 04:34 PM
@mm1333 wrote:Also, because eBay return case is still open and is uncompleted , I get several messages from ebay "do not forget to return your order".
I do not have a PayPal account
And after I sent back the return order from any US post office , I should notify a seller a tracking number
Buy your own label at the post office, @mm1333. Then click Add Tracking Details and enter that tracking number:
08-07-2019 11:50 AM
Contact ebay and/or seller for return address.
My guess is that this may be a glitch that only shows ability to pay through paypal. Click on it and see if it allows you to make the charge to a credit card or other form of payment.
08-07-2019 11:55 AM
P.S. You might want to take it easy on the negative feedbacks. Sellers may view you as trouble and block you.
08-07-2019 01:58 PM - edited 08-07-2019 02:01 PM
The shipping cost is higher when I send my package from post office than the one eBay website offers via PayPal account.
08-07-2019 01:59 PM
No, There is only one options. “PayPal”.
08-07-2019 02:04 PM
I do not submit normally a negative feedback to a seller. If something happened , I try to solve it , Negative feedback is not a good solution.
Your reply is not relevant to my question about PayPal return problem. Anyways, Thank you for your time.
08-07-2019 06:38 PM