Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS First-Class Package rate 3/4" minimum thickness requirement

Today I tried to mail from my local PO a 6" x 9" bubble lined poly envelope containing a CD-ROM in pasteboard sleeve, about 5/16" thick. I had printed an ebay label at the lowest cost 4 oz rate for a USPS First-Class Package rate. My postal clerk sai...

Canadian buyer using US account

I sold a larger item (5 lbs, 31 in x 14 in x 11 in). However, the buyer's location says he is in the United States, yet the shipping address is in Ontario, Canada. I turned off international shipping for this listing due to its size. How was he able ...

Buyer Requesting Room Number Be Added To Address?

Hello! I have a question that I can’t seem to find the answer to so far. A buyer purchased and paid for one of my items, shortly after the transaction I received a message asking if I could add a room number to the second address line, as eBay would ...

i think i might be getting ripped off

i bought a scanner radio yesterday (19th), today i log on to ebay to check the tracking number.. on the "purchase history" i click on my item and i notice it says that it was delivered already.. to oklahoma.. ( i live in NY).. i notice i have a messa...

Resolved! Late Delivery

I have an item I bought that didn’t arrive on its garenteed delivery date, but It will still arrive to my house eventually. Can I report the late delivery and get $5 coupon from eBay and still keep my item?

USPS Fail (never saw prepaid labels)

Went out of town and sold some stuff that belonged to my dad from his house in Queens NY and shipped a bunch of boxes of his personal items to assisted living in Florida. I brought my laptop, my scale and used his printer, to print my endicia labels....

OMG What Happened the The Shipping Label Page

There is a new shipping label page - BUT the numbers wont stay in the blockswhen you type them in. They change to what ever they want when you click calculate. I then switched over to the old shipping page - and it does the same thing.

Buyer wants refund on local pickup

Listed an item that clearly stated Local pick up only multiple times. The item sold the next day (PayPal payment) and I reached out to the buyer immediately to arrange pickup. No response. Waited 2 days and reached out again. Nothing. Waited 3 days a...

Buyer saying damaged item

I sold a ringo doorbell for £85, I actually didn’t realise I had the top quality one going for £185 and £120 on amazon prime!! The buyer is saying the item is damaged but all the pictures I put on the listing show no damage.. they are saying that it ...

eBay Undercharging Buyers for FedEx Home Delivery

I recently decided to give buyers the option of FedEx Home Delivery in addition to UPS Ground. It's been a nightmare. I've attached an example of the problem. In the example, you can see the retail price for the package I'm sending is $19.31 (which s...

Protecting myself sending a wrong item back to seller

I received a wrong item from a seller in Germany. He can not or will not send me a return shipping label. Things have gotten a bit nasty. I am afraid he will receive the item back (a collectible postcard) and claim it was damaged in transit. Can I re...

Excessive shipping charges

I bought an item for 32.99$. After shipping and handling the amount was 44.39$. It is very accepable and I was OK with that. But here is the catch from EBAY. They charged me another 20.53$ for international shipping and on top of this they never ment...

I think this seller is using a 13 oz USPS label to ship 1.1 lb

I know of a seller with a very popular item that probably weighs about 1.1 lb. I ordered one and it came in one of those thin plastic mailers bags with a 13 oz 1st class package label on it. I figure this save the seller a couple bucks on each shipme...

Using cylindrical mailing tubes ... shipping option not available

I've noticed ebay doesn't have an irregular package option when purchasing shipping. There is usually a surcharge for irregular packages and I use cylindrical mailing tubes for many of my products. I am finding that when I ship through ebay, the lack...

Write shipping label

I don't have a printer. I can save $1.00 if I print a label, instead of doing it at the counter.Can I just print the mailing label with the delivery conformation? And just write that on the label? Or if I go to staples and bring a USB drive with me, ...