Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Seller received my return and opened a case with no reason stated

I had a Return request opened after receiveing from a seller a musical instrument that had blemishes I didn't expect. I promptly sent the instrument back to him after the seller reluctantly accepted my return. Seller was less than cooperative all the...

Seller printed label, usps awaiting item over two weeks now, status in limbo.

Won an auction for an item March 1st and paid via Paypal. Then got a notification a week later that it had been shipped by the seller. Unfortunately, only a shipping label was created and it said "USPS Awaiting Item." When I contacted the seller to s...

Verification of Item being send / Confirmation of Shipment

There should be a way to have a confirmed shipment for sellers, to verify that actual item displayed was sent. I do not get scammed that often , but when a buyer claims I shipped the wrong item and then ships me a completely different worthless item ...

Is it okay to ship package using USPS first class package if buyer paid priority mail package fees?

I recently sold an item that is 9 oz . I can send it at a lower cost if I ship it first class package (I am assuming here). My listing was advertised shipping via priority Mail package... a few $$ more than first class. I am not a huge business so ev...

SHIPPING in BULK new look...works kinda good

Thought I was pretty good at shipping bulk until this morning. I could not manage at all. However, after a call to eBay - talked with Edwin (i think) found that I was a bit old fashioned and the following was prescribed which turned out to be splendi...

Confused regarding shipping

Why has my parcel been taken over by IML ( a Russian courier company) instead of Croatian?! On the tracking page it says that - "The carrier in your country has the package.". So IML has the package...my parcel is in Russia. Instead of in Croatia...I...

User avatar by Adventurer
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  • 1 replies
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product arrived after refund

Hi, I placed the order on 22 September 2018.It didn't arrive as estimated.I contacted the seller and got refund on 23 October 2018.I thought the order was done.But the product arrived around 13 March 2019, nearly half a year later.When I tried to con...

User avatar by Adventurer
  • 381 Views
  • 22 replies
  • 0 helpful

ALL COMPANIES WHO OFFERED FREE RETURNS FAILED

I know it's coming so I'm looking into street fairs and changing over to jewelry. There is no way in hell we can give free shipping and free returns. First we don't sell retail, most sell wholesale and below wholesale, just for that reason alone, the...

Resolved! Should I request a refund?

Hey everyone, I bought an item a few weeks ago. This is a fly fishing reel made by Lamson. This is the original listing page. The item was sold as brand new, which would mean it should come with the original box and should be in mint condition. Howev...

User avatar by Adventurer
  • 289 Views
  • 8 replies
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The tracking number was not for me.

I bought an item from a chinese top rated seller. After a week or something like that it was marked as shipped, and there was a tracking nr. Eventually it reatched my country, cleared customs and was delivered. But not to me..I contacted the post off...

User avatar by Rising Star
  • 213 Views
  • 4 replies
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контрафакт

Я получил контрафактный товар. Что с ним делать? 

User avatar by Explorer
  • 99 Views
  • 1 replies
  • 0 helpful

Resolved! Seller isn't sending return label and wants to issue partial refund

I started a return request for an item I wasn't happy with (the quality of the cloth wasn't worth the $30 CAD I paid for). There was no description as to what kind of material it was, so I didn't know I'd end up with a thin, cheaply made material, al...

Seller printed multiple printing labels.......

So I have NEVER had an issue with a seller until recently. I purchased an Item on the 11th of March, well spoke to the seller and they stated that they would send the item over this weekend and I said that wasn't a big deal but then on Thursday I get...

Buyers be aware: new fraud - item listed in US, shipped oversea to your city but different address

To all buyers who are looking at this topic. I just encountered a fraud on eBay these days and am still fighting for refund. I have to say the seller really knows how eBay system works as well as USPS system and likely can get a lot of money from US ...

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