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Print Packing Slip missing from drop down menu

I'm trying to print a packing slip.  The choice is missing.  The image below is taken from the order details page.

del-order-details.jpg

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Print Packing Slip missing from drop down menu

The above order was placed 7/8.

I went back and looked at an order placed 7/7 and the option is there, albeit at the end of the list instead of near the top of the list like I am used to.

Message 2 of 4
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Print Packing Slip missing from drop down menu

Not sure what your issue may be but I see the print packing slip in the drop down menu.

Perhaps your eBay cookie is corrupt, you may need to clear cookies and browser history.

IMG_2707.jpeg

 

IMG_2708.jpeg

 

Message 3 of 4
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Print Packing Slip missing from drop down menu

By choosing print label, I was able to find a link for print packing slip.  

Thanks for the workaround suggestion.

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