Note 5 is not working

[ephraimvarghese]

Hi ,

My selleres user id: sangvbui 

item number is 291844038884

I purchased a note 5 from sangvbui in August 2016.  It is not connecting to TMobile carrier now. I have been informed by TMobile customer people that it is locked at account level yesterday evening onward. As per my seller's message, my note 5 has one year warranty.

I tried sangvbui  but he is not responding.

How could I contact him? When I am trying to search my item number on ebay account I can't even find it listed.  What shall I do now?

Thank you,

Binu

[rixstuff]

Was this a new phone?  If you bought a second hand phone from an Ebay seller there was NO warranty - at least not from the seller here.  Maybe Samsung had a warranty on it.  It has also been too long since you bought it on Ebay to return it for a refund and past the Paypal deadline for returns.  You might consider going to T-Mobile and buying a new phone and using the old one for trade in value (if you can do that - I have AT&T and do that with all mine).

[tarpedge]

Find out if your seller sold you an IMEI that is EIP blocked because of an outstanding balance that has not been paid off. Check your IMEI here:

https://www.t-mobile.com/verifyIMEI.aspx

[ephraimvarghese]

It was a phone

[ephraimvarghese]

I will try that. Thank you

[ephraimvarghese]

Sorry, it was a new phone. Seller told me like that