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Inkfrog template jacked up

Is anyone else experiencing issues with their listings created from an inkfrog template? All my 600 listings now show one and the same product description about some printer that has nothing to do with my products. It must be a glitch happening on in...

Store promotion doesn't show in search results

I am running a store promotion of buy one get one 50% off that has been active for 9 days and I have zero sales. Looking at search results for my items (from a second account I have), my promotion doesn't show in the search results but others do. In ...

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Buyer Asks Me to Cancel Sale Because He Found a Better Deal

I'm not sure what to do here so I would appreciate any advice. I sold an expensive book yesterday with Buy It Now and the buyer paid. A day later, he wrote me asking me to cancel the sale because he found the same book for a much better price. I'm to...

User avatar by Adventurer
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  • 27 replies
  • 1 helpful

Will Fedex charge Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ?

Fedex shipping - my own package - a triangular tube. Will Fedex charge me an Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ? My understanding of the confusing Fedex manuals is that the surcharge is triggered when the len...

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