12-12-2024 08:36 AM
I just noticed that all of my shipping labels now have a statement on them of ,"HAZMAT -Surface Transportation only." None of my items are HAZMAT items, and I haven't changed a thing on any of my 500 plus listings. Any knowledge on what is going on with this? Thanks! Al
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12-12-2024 09:09 AM
According to eBay this problem is fixed, but you'll need to void your affected labels and purchase new ones.
To void a shipping label purchased through eBay, go to this page, find the order and select Cancel from the Actions drop-down. The cancel option is available for 28 days.
It takes between 2-4 weeks to receive a refund on an unused, voided label as the carrier wants to make sure the label isn't used. You'll see the refund on your original source of payment (eBay funds, bank, credit card, etc) and the funds will appear in your account without an email notification.
12-12-2024 08:56 AM
when I do a label, I see the box to check for "hazardous".
Could it be that the box got "auto checked" as "default"
12-12-2024 09:09 AM
According to eBay this problem is fixed, but you'll need to void your affected labels and purchase new ones.
To void a shipping label purchased through eBay, go to this page, find the order and select Cancel from the Actions drop-down. The cancel option is available for 28 days.
It takes between 2-4 weeks to receive a refund on an unused, voided label as the carrier wants to make sure the label isn't used. You'll see the refund on your original source of payment (eBay funds, bank, credit card, etc) and the funds will appear in your account without an email notification.