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Need help with the return process

I return an item to seller but it is not get update and when you go to usps site, it says departed its on way to the seller address... 24 hours without any update..FORUM.jpg

Message 1 of 7
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6 REPLIES 6

Need help with the return process

Looks to me like its delivered. I would wait for the refund or ask eBay to "Step In" and get if it doesn't happen.

Message 2 of 7
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Need help with the return process

Just wait for the package to be delivered to the seller. You don't need updates every 24hrs. Once the tracking shows the item has been delivered, the seller has 6 business days to issue the refund.



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 3 of 7
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Need help with the return process

and are you sure you uploaded the right racking number?



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 4 of 7
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Need help with the return process

yes. I clicked print shippin label
Message 5 of 7
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Need help with the return process

Ok so did you track the item on the USPS website? What does it say? Ebay's system sometimes has a delay and doesn't show current info. If you track the package on the usps website it may be more accurate. Packages don't get scans every hour or even every step of the way. If the tracking says in transit then I am not understanding the problem? It takes several days for the item to reach the seller.



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 6 of 7
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Need help with the return process

usps site says departed its on way to the seller address, im scared that the tracking number show delivered and ebay not recognize that... 

Message 7 of 7
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