eBay

fake: no item nor refund

Warning! I have purchased an item from seller , but first I did not receive it, then promised to resend that. As result no purchased item nor refund. I strongly discourage to buy anything from this seller! Worst experience - fake seller(

Problem with Returning Item

I purchased an item a while ago that had free shipping. After some time, it arrived, but with postage due. So I rejected the item and the post office sent it back to the seller. I then contacted the seller and told him the situation. He seemed like h...

USE GREAT DETAIL WHEN RETURNING AN ITEM!

I have been a member of ebay for over 7 years and have never had a problem with a return until recently. I purchased a dress and what came was most def NOT the dress in the picture or discription. Not even a name brand, just a cheap, very used knock ...

SCAMMED

Didn't receive an item. I got scammed. It is eBay policy that it is the seller's responsibility to ship the item to the address on the eBay Order details page or the PayPal Transaction Details page.According to the Post Office, the seller contacted t...

Global Shipping Program Scam

Ebay’s Global Shipping Program is new, and is a scam. Ebay has conned sellers into believing The Global Shipping Program is good for sellers and foreign buyers. It is not. It is a money grab that puts money into the hands of a third-party shipper. To...

Customer returned using incorrect return excuses

As a BMW dealer, we sell only brand new Genuine BMW factory parts. Anyone who is familiar with BMW as a franchise knows that defective parts out of the box from BMW is an extremely rare occurance. You're more likely to find a part in a box with minor...

What to do when a dispute is stalled?

I opened a case for not as described item, went through all the steps, and Ebay took it over for final resolution. It says we will contact owner for information how to return your item. And it just ends there, and has been sitting like that for a mon...

As a seller how do I change from free shipping to charged shipping in a counter offer?

customer submitted a Wrong item claim

likely customer didnt know how to install my item so he submitted a return claim for wrong item stated that i sold him plexi glass which was impossible as i dont deal in that material. i reply to the case asking for photos of the item and fitment iss...

Did not receive case, too old to see tracking history?

I just received notice of a did not receive case, but the item was purchased more than 60 days out. How can I access the details of the transaction, specifically the tracking information? Thanks!

Purchased USPS labels through ebay and status not available even though scanned

I purchased 7 usps labels yesterday and all of the items were scanned today. Status is not available on 3 of them. No pre-shipment info sent or anything. It's as if it never happened and the packages are on their way. Anyone else experienced this?

Ebay calculator dramatically undercharged shipping

Just sold an item, ebay charged the buyer $27 for shipping when the actual cost to ship was $53. I guess I entered something wrong or don't understand how ebay shipping calculator works. What did I need to do to get the right shipping charged? I had ...