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Need help on "Delivered, Individual Picked Up at Postal Facility"

Hello to anyone who reads this. Thank you in advance.

 

Would like some help please.

 

By this "Delivered, Individual Picked Up at Postal Facility NASHVILLE, TN 37230", what does it mean?

 

Does it mean its current location is in Nashville?

 

Could there be a mistake in scanning, for example, parcel is in fact in LA, but scanning puts it at Nashville?

 

Please help.

Message 1 of 21
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20 REPLIES 20

Need help on "Delivered, Individual Picked Up at Postal Facility"

That means the item was hand delivered to someone. Is it suppose to go to Louisiana? 

If it is a scan error there will be more info on it as it moves through the network.

Message 2 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

The parcel originated from somewhere in Tennessee. Supposed to be delivered to Portland. But final destination shows it is back to Tennessee. Correct?

 

This is the full details:

 

Delivered

Delivered, Individual Picked Up at Postal Facility

NASHVILLE, TN 37230 

November 24, 2023, 11:50 am

 

Arrived at Hub

PORTLAND, OR 97215 

November 23, 2023, 8:52 pm

 

Arrived at USPS Facility

PORTLAND, OR 97215 

November 23, 2023, 8:17 pm

 

Arrived at USPS Regional Facility

SAN FRANCISCO CA NETWORK DISTRIBUTION CENTER 

November 23, 2023, 3:24 am

 

In Transit to Next Facility

November 22, 2023

Departed USPS Regional Facility

MEMPHIS TN NETWORK DISTRIBUTION CENTER 

November 21, 2023, 9:55 am

 

Arrived at USPS Regional Facility

MEMPHIS TN NETWORK DISTRIBUTION CENTER 

November 21, 2023, 9:43 am

 

Departed USPS Regional Facility

MEMPHIS MAIL PROCESSING ANNEX 

November 21, 2023, 9:11 am

 

Arrived at USPS Regional Facility

MEMPHIS MAIL PROCESSING ANNEX 

November 21, 2023, 8:51 am

 

Departed USPS Regional Facility

NASHVILLE TN DISTRIBUTION CENTER ANNEX 

November 21, 2023, 4:21 am

 

Arrived at USPS Regional Origin Facility

NASHVILLE TN DISTRIBUTION CENTER ANNEX 

November 21, 2023, 1:18 am

 

USPS in possession of item

HERMITAGE, TN 37076 

November 20, 2023, 8:54 am

 

Shipping Label Created, USPS Awaiting Item

HERMITAGE, TN 37076 

November 20, 2023, 6:46 am

Message 3 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

Did you re-use a shipping box, a previous label attached to the box can cause it to get re-routed to a previous destination on label and mistakenly get delivered to the wrong addressee.

Message 4 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

I have no idea. I am the buyer. Hmm it does make sense. So it is in Nashville now yes? From what is shown. Anyone working in USPS can affirm this?

Message 5 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

Your item is most likely gone and you are going to have to open an INR claim.

 

https://www.ebay.com/help/action?topicid=4042

 

If the zip code doesnt match the one on the shipping address on the order then you should win.

 

You will most likely need to contact eBay customer service and explain that because it might close against you because it's in "Delivered" status.

Message 6 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

The tracking status "Delivered, Individual Picked Up at Postal Facility NASHVILLE, TN 37230" indicates that your package was delivered to the postal facility in Nashville, TN, and was picked up by an individual. This means that your package is no longer in the possession of the postal service.

 

It is possible that there was a mistake in scanning, and your package is actually still in Los Angeles. However, this is less likely, as the postal service typically scans packages multiple times throughout the delivery process.

 

If you are concerned about the whereabouts of your package, you can contact the postal service for further assistance.

Message 7 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

Maybe the seller requested the post office to intercept the package and return it to them.  I am just throwing this out there as a possibility.  I never did an intercept so I do not know if it shows up as part of the tracking history. 

Message 8 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

I am having the same issue with an item that I just sold.  Except the tracking on this item is stating "Delivered-Individual Picked up at USPS" in Oklahoma City. T he buyer is upset because they did not pick it up either and they are requesting a refund from me. I am hoping this is just an error and its still going to arrive, but maybe this is a more wide spread situation that just happened?

Message 9 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

That is what I am worrying about. He did say it was hard actually to part with that collectors' item.

Message 10 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

Was the package delivered from Oklahoma City? I am most probably gonna do the same, asking for a refund or eBay to step in.

Message 11 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

I certainly hope so, that it is just a mistake. However, systems never lie. The last part were always where the items I bought supposed to be. This time it is far off. Furthermore, suspiciously back to where it originated from.

Message 12 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

I'll give it a few days more to see if it appears to where it is supposed to be.

Message 13 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

Thank you to all who provided advice and insight.

 

Just to update on the situation, got bad news.

 

Opened a dispute to eBay, and seller (stashville) used the scam card, calling me a scam. Ebay sided with him. This is very disappointing and heartbroken when it is proven on USPS system that the item returned back to Nashville (seller's location), and picked up by him.

 

Gone are my money (747.13 usd of it!). And seller got his item back (2023 Topps Star Wars NYCC Exclusive Packs Han Solo Foil Fractor 1/1).

 

Truly, truly, upsetting. This may very well be the last time I use eBay. And hope seller will get his karma.

 

For those who reads this, God bless.

Message 14 of 21
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Need help on "Delivered, Individual Picked Up at Postal Facility"

Did you actually go to the post office and ask them to check the internal tracking in regards to the package's whereabouts?

Message 15 of 21
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