07-02-2019 02:57 PM
Howdy....I have a return request, haven't done one in awhile, and the last time the request asked me if I'd like to send a label, and I would click "yes" and Ebay would automatically send the buyer a label....NOW it is asking me to create one and there is a box with a photo icon...am I supposed to add a photo of a shipping label??? If so, WHERE do I get such a label, and how do I take a photo of it??? I am a bit panicked and totally confused, so I hope someone can help me soon! Thanks!
-Dippitydoo
07-02-2019 03:31 PM
It's OK for the sender and recipient addresses to be your address, since whether coming or going it needs to get back to you. Just be sure to enter the correct zipcode from where it will be mailed to get the postage right.
Then print it as PDF (or right-click and save the PDF already being shown on the screen) @dippitydoo and upload that PDF to the box with a photo icon.
07-02-2019 04:51 PM
@dippitydoo Is this on an item that is over $750 if so then maybe that's why it's making you do it this way so you can add signature on delivery since it's required and insurance if you want to... just guessing
You can buy a label on www.paypal.com/shipnow
OR https://www.usps.com/
Then print it to file, clicking on the camera icon should then let you upload the label from your computer.
07-02-2019 08:33 PM
Thank both of you for answering!! I ended up just refunded them because it was going to cost $163 to ship it back.
I did have a question though, you both said "print" to PDF, or something like that, did you mean SAVE as PDF?? Or, do I actually print out the shipping label, and then take a photo of it???
07-02-2019 08:36 PM
@dippitydoo I meant save it as a PDF file.. Brain fog is strong in this one... LOL!
07-03-2019 12:30 AM
Ok, got it, thanks for the clarification!
07-03-2019 01:16 AM
@dippitydoo wrote:I did have a question though, you both said "print" to PDF, or something like that, did you mean SAVE as PDF??
That actually is correct. It is common to save what's on the screen by doing a "Print to PDF":