Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Gift card ebay refund

A greeting to all, I have problems with a purchase of 255.40 in total, I made the payment from paypal of 165.40 and 90 on Gift Card ebay, the seller has returned 165.40 by paypal but not the 90 on Gift card.I try to apply the Gift Card again but it s...

Printed several labels with incorrect postage, what should be do now?

Hi, we made a big goof and scale was set to kg instead of lbs. and now 12 of our shipping labels through USPS are incorrect. Postal worker suggested we should add weight into labels already on packages, but don't know how to do that. Called ebay and ...

shipping is way to expensive what am i doing wrong?

im trying to ship a 2oz package in one of those plastic shipping bags and usps wants to charge me $7.35 this has to be wrong

System Flaw - How Does a Seller Notify Ebay?

Does anyone know how to notify eBay of a System Flaw? I have brought this specific attention to eBay over the phone on 2 occasions without results. Specifically, I 'promote' all of my fixed priced items. I also have setup my sales to either provide f...

EBay customer service is terrible

I purchased replacement logs for my Majestic GRB 36 fireplace. The logs they sent me didn't fit. And then even though Ebay doesn't allow restocking fees, they indicate that there is a 20% restocking fee! seller is trying to rip me off. And Ebay custo...

How to return to the Classic Shipping Label Format

If you are unable to find the shipping label for your package needs under the present system and wish to return to the Classic System you can do so by doing the following. The new label system format is:- https://gslblui.ebay.com/gslblui/new_label?or...

USPS PRINTING OPTIONS (not visible)

I tried to print FLAT RATE ENVELOPE which I have been doing for years and that option was not visible. EBAY updated their system to only show PRINTING OPTIONS that they believe are appropriate based on WEIGHTS & DIMENSIONS shown in your listing. To c...

Padded Flat Rate Envelope option not working for any of my items!!!

I have a few hundred items listed with padded flat rate envelope as the main shipping option and there is a glitch that will not let the buyer see anything except for UPS ground. I have tried changing it back and forth by revising it but no luck. Jus...

Classic Bulk Shipping Page Better than New Shipping Page

Any thoughts Better or worse

Resolved! shipping cost for a vinyl record

Being new to selling I;'m curious about something. I have some rather rare records i want to sell and the first one i want to put up i looked up on ebay and found a few people selling the same one. But the shipping they ask is nothing compared to wha...

The box resizer is certainly getting a work-out today.

(A lot of our larger items had been set up with shipping tables so that we targeted Zones 1-4).

Please Help. I was scammed with a fake phone. What do I need to do to get my money back? :(

Hello everyone. Hopefully, I can get some insight here. For reference, I have included some of the screenshots I want to use as evidence. I recently purchased a Samsung Galaxy S10 Plus. The entire thing was really sketchy and I should have paid more ...

Was sent counterfeit Tiffany; seller wants me to send it to Liberia (yeah right)

Oh boy. OK well I knew what I was getting into I suppose. I bought an 18k and diamond Tiffany bracelet for about 1/3 of what it normally sells for...too good to be true. Of course. The listing said seller based in Kansas, US, but the seller had 0 fee...

why USPS small flat rate box option for printing label is missing?

USPS small flat rate box is not available to print label for. There is medium, large box and 2 regional boxes but not small . Plus some other envelopesWhy small flat rate box is gone? It used to be available but not anymore.

Return question

Hello I been selling for years but never ran into someone waiting return. I sell Risograph machine parts. The clutch they bought is to work for their machine. Turns out that machine take 2 different clutches. I learn something everyday. I have no pro...