09-18-2018 11:35 PM
I just realized the automated return shipping label that sent to the customer had my old home address on. I no longer live there. I checked my return address in my ebay account. It is saved with only 1 address which is the current address. It looks like eBay screwed me up for this one and the customer already shipped the item out with that label. What should I do? Any advices? Thanks!
09-18-2018 11:40 PM
There is more than one address stored in Ebay. You can have your registered address, primary shipping address, ship from address [you can have more than one of these] and your return address [and you can have more than one of these]. So make sure all these address are correct in both Ebay and PayPal.
09-18-2018 11:44 PM
I only have 1 address which is my current address as return address.
I still didn't get it how eBay sent the automated return label with my old address.
09-19-2018 12:16 AM
@smartpccinc wrote:I only have 1 address which is my current address as return address.
I still didn't get it how eBay sent the automated return label with my old address.
There are several places that you have to make sure your address is correct. Not just one. ALL have to be correct.