Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Sellers won't ship to a PO Box

I am having trouble buying and having them sent to this address. Sellers who won't ship to a PO Box, so I am unable to pay for the item because the payment page is blocked. Purchases made in the past are not delivered to my street address so I have t...

Seller Didn't Ship Product

Hello,I recently bought Asus NVIDIA GeForce GTX 1050 PHOENIX Fan 2GB GDDR5 DVI/HDMI/DisplayPort pci-e from the seller, jcrew0011 on September 6th, 2018 and the item was estimated to arrive by the 18th of September. There has been no e-mail saying the...

User avatar by Enthusiast
  • 168 Views
  • 2 replies
  • 0 helpful

Estado de entrega no correcto

Buenos días la presente es para informales que tengo una situación este paquete figura que fue entregado pero esa entrega no es mi dirección que está en mi cuenta como lo ves no obstante eso una vez lo compre días después el vendedor se restira de eB...

I refunded money to a buyer, but was charged a full commission by EBay

I sold a item for $199.00 plus shipping.The buyer claimed the item was damaged. I returned $100 to the buyer.EBay charged me the full commission for the $199.00. EBay's commission should be for $99.00. Am I right and how do I get EBay to refund the m...

Returns

Buyer hasn't returned an item by the cutoff day, Sept. 17th. How do I get this closed in my favor? Thanks, Doug

User avatar by Rising Star
  • 97 Views
  • 1 replies
  • 0 helpful

Fraudlent iPhone 8

Horrible situation. Bought an iPhone 8 ($500) from a seller with great feedback on eBay for my teenage daughter with a clear IMEI... only to have it's service 'suspended' due to fraud. I paid for the iPhone using my PayPal balance and time frame to r...

User avatar by Adventurer
  • 403 Views
  • 12 replies
  • 0 helpful

Wrong item received

Please help..I order 2 7R moving headlights from china and instead I received 3 salle plástics in a small yellow enveloped I was not home so it was given to my sister she lives next door. Will I get my money back????

I haven't received the item yet.

I haven't received the item yet. 160GB Portable External Hard Disk Drive 2.5" USB 3.0 FOR Notebook Desktop MAC.

Hope for A New Start

To buyers and Ebay,I was recently released from the hospital after a long stay in Intensive Care Unit. I was involved in a very serious car accident and am sorry to be so late and un prompt with my dealings. Please help me resolve my account so that ...

is 50+ days too long to wait for an item?

ive already waited a month and ebay and seller want me to wait another 23 days. i feel thats an unacceptable shipping time. ive ordered 10 other products since ordering 8 little brass fittings and have already received them. the tracking # hasnt been...

The item had a problem

I bought a shoes but for mistake the seller sent me a t-shirt when I asked you if was mistake his answer was yes. I made the return however the seller acepted but never sent the laber for complete the process, I has two weeks waiting for him.

shipping

if an item is listed for a BIN price and includes buyer pays shipping, why would I be billed for shipping?

Shipping Rates

I have someone that is asking what the shipping rate will be to another country. When I try to figure it out, it tells me to go to seller - however I AM THE SELLER. How do I find out estimate on shipping from Ohio to Sri Lanka? Thanks,

how to create return shipping label without any case

i want to create a return shipping label for an order in which i have sent one extra item to the customer along with the purchased item. now the required item has been delieverd to the customer so i can not cancel the order and make a return shipping...

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