Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Seller tells me "My sons sale he's student the insurance only covers up to £25 " is this true?

Hi I bought something from UK seller, I think he lied to me and used Hermes as a delivery Post, they stuck, my package was lost, no update, support doesn't tell anything. Now seller tells me "This is my sons sale his a student the insurance only cove...

User avatar by Adventurer
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USPS Wins Approval for Largest-Ever Price Increase for Stamps

November 13, 2018The U.S. Postal Service’s regulator on Tuesday approved the largest-ever price increase for the cost of a stamp, cementing a 10 percent spike to bring the price tag for sending a letter to 55 cents. The Postal Regulatory Commission a...

Suspected faudulent seller is still on Ebay despite numerous negative feedback coming in

I believe I got ripped off. I purchased two calipers for a price that was almost too good to be true. My fault. The seller does not reply, nor has he shipped the items. I can't even ask Ebay to refund me till the expected date of arrival has passed. ...

User avatar by Rising Star
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Shipping to Hawaii

I recently sold 2 bikes from the Midwest USA, one to Texas and one to Hawaii. The Texax one cost $118 and the Hawaii one cost close to $900, same size box and weight, in fact the hawaii one was 5 lbs lighter. FadEX and UPS were basically the same, an...

User avatar by Adventurer
  • 338 Views
  • 2 replies
  • 0 helpful

Return item

Hello, I want just check out : I want to return item back because it was not correctly described, and SELLER agree . I have to print label , - so in that case I would be pay for returning BY MY SELF , and I will get it back via refund I paied before ...

Pictures Don't Match Description

I posted a sound system with a picture but accidentally inputted the details for a nicer version. Nonetheless the picture clearly showed it was not that and the price also reflected the accurate system. A buyer purchased it and then asked to return, ...

International Buyer constantly asking where package is

I sold an item and shipped it to the global shipping center. Day two after mailing it (going to Italy) the buyer started asking me where his package was. I have numerous messages from him asking when he will get his package. I of course explained eba...

USPS lost package, Refund Given, Negative Feedback Left

So the title says it all. I sent an item to the buyer. The tracking information says it "left facility" over a week ago and the item is now 2 weeks late. The seller wrote me several nasty emails...even after I refunded her for the purchase. Recently ...

Resolved! Buyer Wants To Cancel Order?

Hi, recently I recieved a buyer who wanted to cancel an order even though it has already been shipped and most likely arrived by now. My eBay profile doesn’t accept returns, am I obligated to give one if the buyer doesn’t even have a reason?

Global Shipping Program - eBay Confiscating Items

I wanted to post a warning to anyone using the GSP to ship internationally. eBay will confiscate ANYTHING you ship that is made of wood, whether or not it is a CITES protected species. I purchased an antique box - made of oak - from the UK that was s...

Seller refuses refund until I remove my negative feedback.

Hi,A seller scammed me by selling me a google drive link to a pirated copy of a software. I left negative feedback warning others, and contacted Paypal and Ebay.He is now saying that he cant refund me until I remove my feedback, which is total balone...

Not refunded correctly

I’ve ordered a product and amrefunded but I wasn’t refunded the shipping amount which is about 50$ and when called eBay says to contact seller directly and they don’t even provide me with seller email.i demand an explanationwho the hell are they to n...

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