Multiple delivery notifications
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‎03-04-2024 11:48 AM
I purchased an item which was bought on Jan 31 and delivered Feb 5. Now every time seller ships an other unit, I receive a delivery notification. Contacted the seller and received this response:
Hello,
Thank you for your message. We have not sent you a delivery notifications. Even we do not know your email. This issue is not related with us. You may check your software etc for spams viruses etc but this is not related with us.
Thank you.
Awardlink
How can I stop these notifications? Thanks.
Re: Multiple delivery notifications
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‎03-04-2024 12:20 PM - edited ‎03-04-2024 12:21 PM
It probably is eBay that is sending the messages. You can go to your Account page and under Account Preferences click on Communications Preferences. Click on edit next to buying activity and uncheck the box next to item received and any other emails that you don't want to receive from eBay. Then click on Save.
https://accountsettings.ebay.com/uas
Communication Preferences Page - https://commspreferences.ebay.com/commsprefs
Re: Multiple delivery notifications
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‎03-04-2024 12:24 PM
@pantherfh wrote:I purchased an item which was bought on Jan 31 and delivered Feb 5. Now every time seller ships an other unit, I receive a delivery notification.
Hmm, sounds almost like an issue with third party software the seller might be using.
Are the messages coming from ebay.com or a different domain @pantherfh ?
Re: Multiple delivery notifications
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‎03-04-2024 12:58 PM
Coming from "ebay@ebay.com".
Re: Multiple delivery notifications
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‎03-04-2024 01:05 PM
Thanks. I'll try this. Downside is no notification for future purchases unless I manually change back.
Re: Multiple delivery notifications
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‎03-04-2024 01:17 PM
Sorry, I might have misunderstood your original post. Are you saying that you are receiving a delivery notification every time the seller sends a unit to someone else? That is very odd.
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‎03-04-2024 01:42 PM
I am not sure if it is the original seller. It could be any time same item shipped by whomever. I disabled "received item" notifications in my profile.
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‎10-19-2024 06:13 AM
I get multiple email alerts for the same book. ONE a day is all I want. How to reduce to 1 alert for same item?
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‎10-19-2024 09:00 AM
