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Missing return label

I’m trying to return an item but anytime I go to shipping details, like the FAQ says to,there’s no link to shipping label it just gives me an address. In one of categories it says to email return label and I do but it only sends me a packing slip that goes inside not a return label??? How do I view my label? Does it have something  to do with Apple products the reason I can’t find it?

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6 REPLIES 6

Missing return label

I have been on both sides of returns.  When I had to do a return, ebay sent me a message and on it was an option to PRINT LABEL.  When I clicked on it, there was a shipping label plus a packing slip to include with the package.

 

Do you have Adobe Acrobat Reader installed?  If not, I suggest you do that so that program loads to make your label visible.

disneyshopper
Volunteer Community Member

Message 2 of 7
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Missing return label

I do but still nothing but the packing slip, luckily I have a non Apple computer and looked at my email on there and sure enough I can view both so I guess Apple just doesn’t like the return label format or something
Message 3 of 7
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Missing return label

Thanks for the info.  That is good to know for future posts.

disneyshopper
Volunteer Community Member

Message 4 of 7
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Missing return label

Was here looking for an answer to the same thing. Reprinted this label 4 times now with printer, email to me, print to xps and pdf, no matter what I do I keep getting a packing slip and no actual label anywhere. Irritating, and no obvious thing to do about it.

Message 5 of 7
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Missing return label

Me Too (no hashtag)

 

Adobe and SumatraPDF both could only see the 2nd page.  Printing to Microsoft Print to PDF also failed.

 

There is a tempting preview of the label in the eBay page.  A tease of sorts.  I used ctrl-mouse wheel to zoom in a bit.  Then, I scrolled to 4 different, overlapping views of the label.  For each view I did a window print (ALt-Print Screen).  In Paint I pasted the overlapped views back into a whole label.  Then I printed from Paint.  What a pain!

 

Result was blurry a bit, but looks workable.

Message 6 of 7
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Missing return label

Hello Everyone,

 

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

 

Thanks for understanding!

Message 7 of 7
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