12-10-2020 10:12 AM
I have sold books on ebay for several years. I have pretty much had an ok time of it. Most booksellers use media mail, as do music and dvd sellers. Recently I became aware that the USPS office is not moving media mail forward. Since December 1, I have had all of my packages stuck at a sorting facility, none of them have moved since the 2nd scan. I have used various P.O locations to be sure it was not a local issue. Ebay is aware of the problem. I decided to put my store on Away until December 27, as I can see this is going to be a nightmare. Apparently,since changing from Vacation to Away, you can no longer put up your own message. Here is the message Ebay has put up for me: "This seller is away until Mon, Dec 28. Expect a delay in delivery until they return." They are attempting to put the blame on me and not themselves or the P.O.. I have repeatedly called to have it removed. Nobody will remove it. What to do? Any suggestions?
12-10-2020 11:01 AM
Do a bulk edit and upgrade to Priority Shipping only. You can edit back after Christmas. What have you got to lose?
12-10-2020 11:25 AM - edited 12-10-2020 11:27 AM
"This seller is away until Mon, Dec 28. Expect a delay in delivery until they return."
You are not being blamed for anything, this is the standard notice that appears on top of listtings when putting your store on Away Mode and still allowing purchases. This message lets buyers know that shipment won't be made till after Dec 28. Your store indicates that you've put it on Away Mode and not allowing buyers to buy from you at all, so they currently are not seeing anything (you have the option to allow sales during away mode--but caution since buyers may miss the notice at appears on top in small type)
12-10-2020 11:58 AM - edited 12-10-2020 12:01 PM
@toysaver wrote:Do a bulk edit and upgrade to Priority Shipping only. You can edit back after Christmas. What have you got to lose?
Even Priority Mail is being significantly delayed. Sorting centers are totally overwhelmed. The boards are full of threads about Priority and First Class mail being significantly delayed, sometimes going a week or more with no scans.
As for the OP's status, the active listings are not being shown at all so the text of the away message is moot.