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Marked As Shipping

Anonymous
Not applicable

So I recently started a listing for a digital code for xbox, and when someone purshases it i'll send the digital code through ebay messages and i'll mark the order as shipped.

but the customer already got the product/code 

 

And when i go to payments, my funds are on hold till dec 11, 2023

So when it's dec 11, 2023 what will happen to my money thats on hold?

Will i be able to payout?

Message 1 of 6
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5 REPLIES 5

Marked As Shipping

Have you read the digital item policy?

Have a great day.
Message 2 of 6
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Marked As Shipping

@Anonymous 

 

Without shipping a physical item with tracking, you have no protection against an Item Not Received case, should the buyer open one. 

As already brought up, read eBay’s policy on digital items. 
Then go to the XBOX user agreement to clarify anything eBay didn’t cover in their policy. 

 

Message 3 of 6
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Marked As Shipping

Will i be able to payout?

 

@Anonymous 

 

I don't expect that you'll receive a payout that quickly. Here's a link that may help you. Payments on hold | eBay

 

Afterthought... you did sign up for Managed Payments, right? ðŸ¤”

Message 4 of 6
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Marked As Shipping

Baring any complications your "payout" should happen wen eBay stated.

Message 5 of 6
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Marked As Shipping

30+ days on hold for payments if you haven't sold anything in a month.

And need to be in "managed payment" with a banking account number.

Plus a social security number submitted.

Message 6 of 6
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