Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer asked to change address and I did, address was off by one number and now being returned.

The buyer asked me to change the shipping address and provided a new one, on the 12th the buyer messaged me because they noticed the tracking said return to sender invalid address. They again provided their address and turns out the address they gave...

Ebay won't help me solve a delivery problem

I made a purchase for 165USD and the seller did not send my package, I tried to communicate through messages and he does not answer me.I try to contact Ebay, but it only tells me that I already have an open request, and I can only cancel the request....

Monday the 19th is Presidents day No USPS service

Presidents day is a holiday for the USPS.

Resolved! Using Business Policies vs Not Using them

I've been wrestling with offering free shipping and using rate tables to compensate for big differences in shipping costs I'm OK with pricing in shipping to the east, south and mid west, but then a lot of times shipping to the west is a big jump in c...

Shipping label costs

How do I find my total costs for shipping labels in 2023?

Mail Tampering within USPS

I was just wondering if anyone else has had this issue with USPS. Twice in the last two months I have mailed out items in brown unmarked boxes, when my customers received their items they were not what I sent them. My labels were removed from my boxe...

???

I guess "on time" and "late" are subjective terms now.

Why am I paying more for shipping than the buyer???

I sold a pair of shorts and it says the buyer paid $2.59 shipping, and my shipping label cost $4.28. I feel like I’m getting Nickle and dimed to death here. Whether it’s the money showing up in my bank account 5 or $6 dollars short or me paying more ...

Resolved! Bluecare Express ?

Does eBay recognize Bluecare Express as a valid shipper/carrier? Not familiar with them. Just had a seller supply a tracking number from B.E. for a purchase that was supposed to ship via USPS Ground as was stated in the original listing when I paid f...

Resolved! Batteries held at Global shipping Center

Hi everyone, I’ve been selling on eBay a little over a year, I also ship internationally and use the Global Shipping Program so I sold a 2 pack Milwaukee battery set new in package, model number is 48-11-1837 in case you want to look it up and see ex...

Return shipping label

Seller did not send return shipping label as stated

Resolved! Disc Based Video Games & USPS Media Mail Shipping Service (REDUX)

I had some extra video games I wanted to sell. Looking for an appropriate price point, I search sold items and notice a ton of them sell for $5 total w/ free shipping. Looking at the pages show media mail as the shipping option. Media mail can't be u...

A package I sent to EIS in Illinois has been there since Feb 1st... going to UK

Normally when I send items to the EIS within a few days it gets the followup tracking number. This package (Which is a pair of sunglasses about $79 in value) has sat there since Feb 1st. This struck me as odd as its past the estimated delivery date n...

Mailing Eau de Parfum

I have a listing that says, "Can only mail in Continental USA." Someone from Slovenia bought & paid for it. Should I go ahead & refund the money without being penalized by ebay?

Changing the view in the Manage orders awaiting shipment table?

Hi:I'm starting to ramp up my selling on Ebay after a long time as a casual seller. I'd like to know if there is a way to change the view of the Manage orders awaiting shipment table to show additional columns like the listings table? I use the "Cust...