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MISDELIVERED

I shipped an item to a buyer in Maine, but the USPS tracking number shows that it was delivered to Montana.  It was not a label switch because I have shipped nothing to Montana. The receipt (attached) shows both states, but with the shipping price next to the correct, Maine, address.  Is there anything I or the buyer can do except hope that whoever received it is honest enough to return it?unnamed (1).jpg

Message 1 of 4
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3 REPLIES 3

MISDELIVERED

Nothing to do except refund and hope it's returned.

Message 2 of 4
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MISDELIVERED

There are two packages on that receipt.

 

One package (pre-paid) going to Billings Mt with the highlighted tracking number.

 

The other a Media Mail package that you paid for at the window going to Farmingdale Me with the tracking number for that one below it. 

 

What I think happened is because this was a retail postage purchase YOU imputed the wrong tracking number for the package heading to Maine.  According to the tracking it should arrive there on the 16th.

 

https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9549012021380101310455

Message 3 of 4
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MISDELIVERED

Just update the wrong tracking number to the correct tracking number: 9549012021380101310455

 

Go to the Sold section of your My eBay.
From More actions, select Add tracking number.
Then add, edit or delete the tracking number.
Click Submit.

Message 4 of 4
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