Recently I made an order and completed my payment at instant. So I just waited there and looked almost every to see when would the status update. Time passed fast and it has been 7 days since the payment and nothing happened, still in "awaiting shipping" status and getting close to the system's expected delivery date I decided to contact and open case by ebay support.
Not later the seller replied an uncomfortable message, said my action " is suspect". And in his message said nothing about the empty duration and just mentioned the a shipping date (which was his reply date). I can't tell it is real or not since I still I see no tracking number or shipping status updated. The seller insisted my case opening without waiting his reply in 24 hours is not right, and claimed I did something against his policies (but I never found any from his listing). I still don't know if he has posted or not case I see no tracking number of the parcel.
I really don't have the idea of this seller, whether he is going to post or not , and whether those 7 days with no update is ok in eBay 's seller policy. Worst of all is being addressed as "suspect" as I can't see what happened to my money.
Have I done it right with file a case in eBay, based on this event? And how long is considered as a reasonable shipping preparation in eBay 's seller policy???
