Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Priority mail (with tracking) vs. First Class mail (with no tracking)

Hello. I'm selling some very lightweight items (less than 6 oz.) and posted them using first class mail. Now I'm wondering if that's the right way to go. Priority mail is almost double first class, but it does provide tracking and $50 of insurance. A...

Seller not responding to messages, hasn't shipped item, good feedback

Hi there, guys. I paid for an item right as I placed the order, which was on October 3rd. The seller was not listed on vacation, shipping was supposedly usps first class. The seller has a 3 day handling time, so late on the 6th (I work night shift so...

Return address

my old return address is showing on the shipping label, how do I change to my current address? Thanks Randy

How to find my shipping labels older than 90 days?

Looking to find out how much I spent on shipping for something I sold on Ebay, and I see that the "shipping label" tab only lets me go back 90 days. Any other way to find out how much I spent?

Shipping not through eBay

I want to ship ( handkerchief ) in regular envelope and not through eBay.

Shipping advice

I sold an item and have been paid. The buyer is asking me to ship to a different address. I purchase my shipping labels through eBay, so the address will be what the buyer has on their account. What should I do?

Buyer won't accept parcel when they try to deliver

I sold a large doll and it was very expensive. I shipped it to the buyer who lives in Florida... I am in Canada. They have tried to deliver the parcel 2 times now and for some reason the buyer will not accept delivery. What can I do about this?

Calculating Shipping Cost

Hello Folks - how do I calculate shipping costs so as to include the actual shipping cost on the invoice? Thanks.

If I ship an order and I have under estimated shipping does the order get delivered ?

If I udner estimate the shipping total does Ebay take the difference out of profit or does the Item come back to me?

Resolved! Shipping Delays

I recently sold and shipped an item USPS 1 to 3 Business Day Priority. I paid shipping, as it was listed as free shipping to the buyer, and it shipped the next business day, following the sale. Delivery was originally scheduled for December 12th. Now...

Postage Owed on Shipped Item

I recently made a sell and purchased shipping label through Ebay. Sell included free shipping. I shipped the item to buyer. Buyer messaged me and states that notice was left by mail carrier that postage was owed. He attached photo of notice. Ebay mad...

Shipping charges

My first post Still new at ebay, just started my 3rd year....LoveIT!!!Keep getting the same buyer question often.The buyer adds 10 Mens Dress Shirts in differentsizes and weights to his cart, maybe 20+ Lbs and then asks whythe shipping is so expensiv...

Which shipping option should I choose from Sweden to the rest of the world?

Hello! I really need help because I have asked suppliers in Sweden, such as Postnord and DHL, about how to ship the items I sold on eBay, but they didn't know and suggested I contact you for guidance. When I try to determine which type of shipping to...

Adding tracking to a return

Return was authorized; I returned the item using my own carrier, not the ebay return label. I want to add this tracking info to the return documents but can't figure out how to do it. Ebay instructions say there is a drop down menu with carriers to c...

Anyone else unable to print International Shipping Label?

I called support and they said it was a known glitch, but wondering if anyone found a way to get around it until they fix it. When I click confirm it says "Something went wrong and we were not able to generate the label."