Let your customers know why their USPS delivery is being delayed.

[williamspartsco]

My average sale of parts is under $20, so USPS is the only viable shipping option for me.  The problem is that all of the current political wrangling over the post office is delaying package delivery, sometimes for days.  I'm attaching a sticker to all shipping labels now asking customers to contact their congressmen and senators to demand a return to regular service.  We get blamed as sellers, because packages can now sit in sorting offices for days before delivery.  The carriers on routes no longer have time to scan packages picked up at the mailbox, and I'm having to take them to a local PO to be sure they get scanned in the day of shipping.  The whole situation is causing real world problems for average Americans, but if we bombard congress with demands for restored service, they will respond.

[ed8108]

On what basis do you conclude that Congress responds to requests

from average Americans ?

[kensgiftshop]

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@williamspartsco wrote:

The whole situation is causing real world problems for average Americans, but if we bombard congress with demands for restored service, they will respond.

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As long as it doesn't affect their pay checks, I don't think they are to worried about packages arriving late.

[twocacti]

I also have sales mostly under $20, same for my Etsy store, and already have issues with orders arriving late or sitting "in transit" for days.  Problem is, UPS and FedEx are too expensive -- $12.50 at UPS while the same package is $4.35 at the post office.  I think the only solution is to put a warning about delays in your listings and to contact sellers to give them the choice of shipping methods so they hopefully won't complain afterwards.  I will have to increase prices a bit too, which makes me less competitive.

Re: Congressional action, The House is holding a hearing Aug. 24 to demand answers from Postmaster DeJoy. Several states are planning a lawsuit, the USPS Inspector General is investigating DeJoy for ethics violations and conflicts of interest, and the House Energy and Commerce committee will be looking into interference in interstate commerce, just for starters. If the Chamber of Commerce and other large business groups weigh in that would help. Etsy is doing some lobbying already, hopefully eBay will too. 

[debad4042]

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@ed8108 wrote:

On what basis do you conclude that Congress responds to requests

from average Americans ?

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I guess you don't understand how voting works...

[southern*sweet*tea]

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@debad4042 wrote:

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I guess you don't understand how voting works...

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You mean where millions of Americans go to the polls to vote for their chosen candidate, full of hope that maybe finally we can have some real change, but then that person gets elected and turns their back on the very folks that put them there?

Yeah, I think we all understand how voting works.