Label size

[pepper1202]

I am having a problem printing 4x6 label after switching to a new iPad. I have checked the correct format on the label info several times, both at ebay.com and on my app, but it always prints as a full page (8.5x11). I’ve checked online to see what the problem is but after following all the steps, I’m still getting the large labels. Any help would be greatly appreciated.

[untod]

This sounds more like a problem with your iPad's settings, and/or the printer driver it's using. Check that it's NOT set for "fit to page" and that it has the most-current driver for the printer you're using.

I am NOT an eBay employee or tech guru - just a user like you who has dealt with this before.