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Label Created

Dear  buyers stop saying an item is shipped when a label is created, because it has not been shipped until the shipping facility has received the item in hand. I worked in the USPS and this is misleading the consumers and is unethical

Message 1 of 10
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Label Created

I think you're speaking to sellers (not buyers), but the verbiage is set by eBay... not by the individual seller.

With that being said, I, too, think 'Label created' would be better verbiage, for what it's worth.

Message 2 of 10
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Label Created

We buyers can't change how eBay has it setup, we are not the ones saying it has been shipped, that is how the program is setup after we print the label on eBay. 

I do not disagree with what you are saying.

 

Message 3 of 10
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Label Created

Thread # 4,387 on this subject.

 

As others stated.......................   eBay does this.

 

Read the message that is sent by eBay(if you are set up to get them) when the buyer seller prints a label to see the actual status...........................

 

 

Message 4 of 10
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Label Created

It's not just ebay. You will have to convince other marketplaces and most major retailers too.

Message 5 of 10
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Label Created

The situation you have described has been the way things have been for years and years and years.  

What my selling ID does often -- not always, but a lot of the time -- is: if the buyer's payment is confirmed to me late in the day, I will not print the label until the next day, at a time of day when I can either drive to a post office and drop the package into a pickup box OR place the package in my home mail box for my local carrier to take away that same day.   And then I have often sent an additional message to the buyer saying "I dropped it at the post office at 11:45 a.m. today", so they know.  

Message 6 of 10
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Label Created

It's not us.  eBay marks it shipped as soon as you purchase a shipping label from them. You can't turn it off either.  The only way around it it to purchase shipping direct from the shipper or take it in to the post office of shipper's pickup point.  Then the seller gets to make it shipped at a time of their choosing.

 

Sellers have wanted to stop those early it's been shipped notice for years. 

Message 7 of 10
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Label Created

All you should really be concerned with is the estimated delivery date.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 8 of 10
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Label Created

The ebay seller only print out the shipping label. All the courier scans to officially show the parcel as shipped is dependent on the parcel being received by the courier & then the courier scanning the parcel, & then the courier providing ebay with the scanned information. Any notification stating that the item has been shipped would be automated wording generated by the ebay platform. 

 

As long as you see scanned information from the courier on the ebay platform, then you can rest assured that a parcel is in transit to you.

 

I don't see that ebay sellers are trying to deceive buyers in any way.

 

Hang in there!

 

Message 9 of 10
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Label Created

The other respondents have all addressed this issue and pointed out that eBay is responsible for the sending the messages that notify buyers that an item is being shipped.  It is done automatically whenever the seller purchases the shipping label for the item.  If you want to see when the package is actually shipped and received by the shipping carrier you need to check the package tracking information.  But the timing of the package acceptance scan is dependent upon the local post office as well.   The sellers have no control over eBay's shipping messages.  Frankly it's unfair for you to penalize a seller's feedback for something they can't control.  The only thing they are responsible for is to ship the package within their stated handling time.  eBay used to show you the seller's handling time which is no longer available on the listing.  You also need to know that an item purchased on Friday doesn't actually need to be shipped until Monday at the earliest assuming a one day handling time.

Message 10 of 10
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