03-30-2020 10:04 PM
Hello, I sent out a package since March 18th and it still hasn't reached the buyer, I sent it through usps priority mail 2 day shipping. Unfortunately it is stuck in Jersey city, New York, the buyer is from Brooklyn which is 30 minutes away from him/her. And I searched up that facility and they have said bad things about it on how it loses packages or somehow they get lost. The buyer is being reasonable but at the same time I feel like him/her getting impatient and honestly I can't blame him/her I'm also impatient as a seller on where the item is. I heard usps and other mail services are only delivering as of right now essential items. So my question is, What can I do from here, I did file a search on usps but my question is have you guys ever had this before? Where a package is delayed for even weeks if so how did you handle it?
04-11-2020 10:03 AM
Good news, they found it and its back in her city ready to be delivered.