Item shipped through eBay shipping lost by PO. Insurance coverage filing?

[bear-in-texas]

I purchased a shipping label using eBay shipping.  When purchasing the label, it states that there is up to $100 insurance coverage.  The USPS has lost the item and tracking for it has ended.  How do you file for the insurance for the lost item. I Cannot find any place on eBay for a contact about this. 

[a_c_green]

You file with the USPS, not eBay: 

https://www.usps.com/help/missing-mail.htm 

[dbfolks166mt · Accepted solution]

     You logon to the USPS website, you may have to get an ID if you don't have an account and then you open a missing package claim. Following are the timelines you have to file the claim within. This link will walk you through the process. 

https://www.usps.com/help/claims.htm 

[reallynicestamps]

Best wishes with the USPS, I hear they can be difficult to deal with.

Might I mention Cookie Jar Insurance?

This is just a cutsey-poo way of describing putting a few virtual pennies (or dimes) into a virtual Cookie Jar as a sort of self-insurance premium against the inevitable transaction that goes wrong.

It might be USPS. It might be a sketchy buyer. It might be your own packaging. Doesn't matter.

The buyer gets paid from the Cookie Jar without argument.

Many sellers find that the Cookie Jar is a profit centre, since most transactions go smoothly, as you have surely learned after over 12,000 successful sales.

[dbfolks166mt]

Best wishes with the USPS, I hear they can be difficult to deal with.

     For damage claims yes they can but I have never had a problem with a lost package claim. Most were approved and I had a check from USPS in under 3 weeks. 

Might I mention Cookie Jar Insurance?

This is just a cutsey-poo way of describing putting a few virtual pennies (or dimes) into a virtual Cookie Jar as a sort of self-insurance premium against the inevitable transaction that goes wrong.

It might be USPS. It might be a sketchy buyer. It might be your own packaging. Doesn't matter.

The buyer gets paid from the Cookie Jar without argument.

Many sellers find that the Cookie Jar is a profit centre, since most transactions go smoothly, as you have surely learned after over 12,000 successful sales.

[buyselljack2016]

cookie jar insurance is logical as opposed to purchasing insurance.

Cookie jar insurance when "not purchasing the insurance"...............  is a complete loss if refunding.