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Item has not arrived by Estimated Delivery.

Ordered a used laptop on July 1st, Received an email saying it shipped & had tracking number included, But checked tracking on USPS & it said it hadn't even left the state from the seller, Yet checked tracking on eBay & it said it was in transit. It was estimated to arrive by July 13th, Then 21th & now the 28th. Even tried contacting the seller but not heard back.

Message 1 of 11
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Item has not arrived by Estimated Delivery.

What does the tracking number say today?

 

you have 30 days from ebays latest delivery estimate to file an item not received case.



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 2 of 11
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Item has not arrived by Estimated Delivery.

A Email saying it was shipped 2 weeks ago. But the tracker number says "Pre-Shipment"
Message 3 of 11
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Item has not arrived by Estimated Delivery.

"But the tracker number says "Pre-Shipment""

 

 

That means it wasn't shipped.

 

File an INR complaint with eBay. 

Message 4 of 11
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Item has not arrived by Estimated Delivery.


@sam9876 wrote:

"But the tracker number says "Pre-Shipment""

 

 

That means it wasn't shipped.

 

File an INR complaint with eBay. 


If the last estimated delivery was July 28, what good will it do for the OP to file an INR now--on July 23?

Message 5 of 11
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Item has not arrived by Estimated Delivery.


@pburn wrote:

@sam9876 wrote:

"But the tracker number says "Pre-Shipment""

 

 

That means it wasn't shipped.

 

File an INR complaint with eBay. 


If the last estimated delivery was July 28, what good will it do for the OP to file an INR now--on July 23?


 

 

I highly doubt ebay's estimated delivery date was July 28th.   OP should file an INR now. 

Message 6 of 11
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Item has not arrived by Estimated Delivery.


@pburn wrote:

@nichgrifwrote:

It was estimated to arrive by July 13th, Then 21th & now the 28th.


If the last estimated delivery was July 28, what good will it do for the OP to file an INR now--on July 23?


Every time the OP visits that page --

 

the listing shows a new estimated delivery date --

 

It's based on the current date.

Message 7 of 11
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Item has not arrived by Estimated Delivery.


 

@hafoster

 

Yes, that's very likely what's happening. 

Message 8 of 11
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Item has not arrived by Estimated Delivery.

It hasn't left the state because the laptop is still sitting at their house and they never shipped it! Some sellers spend a small amount of money on a shipping label just to fool Ebay and the buyer into thinking it is on its way. Then they just pocket the rest of the money and keep the item. I already had this happen once to me in the past month and currently am dealing with another seller who seems to be doing the same thing to me. Time will tell.


@nichgrif wrote:

Ordered a used laptop on July 1st, Received an email saying it shipped & had tracking number included, But checked tracking on USPS & it said it hadn't even left the state from the seller, Yet checked tracking on eBay & it said it was in transit. It was estimated to arrive by July 13th, Then 21th & now the 28th. Even tried contacting the seller but not heard back.


 

Message 9 of 11
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Item has not arrived by Estimated Delivery.

If this is Priority USPS package you can easily go to the local USPS post office help counter with the tracking and they should be able to give you some info ( Better than the phone call ) USPS Priority has automatic insurance included and additional for purchase if needed, contact the seller again and ask firstly if he can do this instead of referring to online status, I have had a recent instance where it stated in transit but never arrived after 3 weeks, USPS told me the shipping label was more than likely damaged in transit so they had no idea of the destination, re sent the package filed a claim had the check 6 days later.
Hope this helps
Message 10 of 11
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Item has not arrived by Estimated Delivery.


@steelernation2007 wrote:

It hasn't left the state because the laptop is still sitting at their house and they never shipped it! Some sellers spend a small amount of money on a shipping label just to fool Ebay and the buyer into thinking it is on its way. Then they just pocket the rest of the money and keep the item. I already had this happen once to me in the past month and currently am dealing with another seller who seems to be doing the same thing to me. Time will tell.


@nichgrif wrote:

Ordered a used laptop on July 1st, Received an email saying it shipped & had tracking number included, But checked tracking on USPS & it said it hadn't even left the state from the seller, Yet checked tracking on eBay & it said it was in transit. It was estimated to arrive by July 13th, Then 21th & now the 28th. Even tried contacting the seller but not heard back.


 


Printing a label doesn’t fool eBay or the buyer. 



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 11 of 11
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