eBay

Padded Envelope Price Change / Insurance Change

So I am not up to speed on any price changes, on eBay's part or the USPS, but recently I was charged $6.90 for Padded Envelopes (Nov. 25) and as of, I am assuming, Dec.01 the price for Padded is $7.10. I also use to see $100 insurance coverage for th...

Google Pixel - 32GB 128GB - Verizon - AT&T - T-Mobile - GSM Unlocked Smartphone

I personally left a negative review to the seller [99 cell], but by some miracle the review disappeared. Help me figure it out.

How to handle return for false claim of item not as described

Ok i sold a buyer 2 listings and he filed a claim for scratches on a item in the first listing. The pictures were of the item he bought and clearly had light scratching on the item. I simply told him that he could return the item for the price of the...

shipped $2000 package fedx, was signed for, customer says never received

I shipped out a 2000 package via Fedx with insurance and signature conformation. I have tracking that indicates the package was deliverd and sign for yet customer says he never got it. Now what? Will Ebay back me or the customer? Will Fedx payout on ...

Billing Agreement? Print shipping label from phone?

I want to print shipping labels from my mobile device, but I do not own a printer of my own and cannot print from my laptop. The mobile app tells me I must sign this mysterious shipping agreement and I cannot figure out how to find the thing. I canno...

Buyer claiming damaged and missing item 2 weeks later

First time posting here, I'm new to all of this. Sorry for any errors. I recently sold a fairly expensive item ($200+) that was delivered mid-November. The buyer signed for the package. 2 weeks later I'm receiving a claim that the item was damaged. N...

Help on next steps.

Sold buyer new sealed item. My listing on this item says no returns accepted.Immediately after sale buyer asks me if I have any more, which I said yes, and could do a discount on multiples. He said simply "thank you".Next day after buyer receives, op...

Selling & Shipping Issues

I'm strongly considering selling my stuff on EBAY. But here are my problems: A) I cannot print shipping labels from my ANDROID cellphone bc it doesn't allow that & I don't have a printer at home; (I got burned from Mercari over this very same issue! ...

eBay overcharging for shipping through GSP?

Hi ladies and gents, I have been involved in the Global Shipping Programme for a little while and have successfully sent items to a variety of countries in and out of the EU. I have recently sold a jacket for £13 and postage was set at £5.75. The buy...

Item shipped from China but listed in US!

I purchased an item that was listed as being in NJ. US - after waiting two weeks I contacted seller who informed me that item was shipping from China and to expect delivery in two weeks. I needed item before that which is why I purchased from this pa...

mis-printed mailing label

My printer messed up a label for printing - how can I cancel it or reprint it?

No FVF refund after closed case. Buyer was refunded with the money, but seller is left with fees.

Ebay has ZERO risk and ALL the benefits. I did not check Ebay for 8 days after I shipped (and provided tracking) the item. In the mean time a case was opened AND closed, even while tracking was provided. As I did not check messages I did not know. Eb...

I order a laptop and this order was canceled, but i still receive the refund, what can i do?