First off, I bought an item (3 box DVD set) from somone with 1 Positive Feedback. Risky and my fault.
The item was shipped "Media Mail". It arrived today and the cases were smashed to pieces. I have no way of telling if this was USPS or the sender. It was wrapped loosely in a padded envelope which means it could have moved around.
However, the DVDs all have scratches and a gross film on them. It looks like someone licked them and tried to clean them with their sleeve. They have streaks and dirt. Something that a "Like New" item should not have. Something USPS could not do.
However, the buyer included a "return item". This is the only option I see to click on. I do not want to return this garbage and have him say I damaged this myself. It truly looks like somone took a hammer to the cases and the DVDs are useless. Plus, I have to pay shipping.
What are my options? Can I fight the return by sending in photos of the gross film all over the CDs? They won't even read. Thanks.
