Issuing a refund without a return

[temerious]

Hi all... I would like to refund a buyer but don't want the item back.  I have searched high and low and am not sure how to do this... is it possible? It's just not worth my paying to get the defective item back.  Thanks!

[bebe-1153]

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@temerious wrote:

It's just not worth my paying to get the defective item back.  Thanks!

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If you have a return request opened on you, select the second option to Refund, no return needed. Or if eBay already issued a return label automatically, find the link to Refund the buyer now.

[candd205]

You could just sign in to Paypal and refund the amount paid. If you do it this way, you won't get your eBay 10% final value fee back though. 

[temerious]

Thank you!!

[temerious]

Thank you!

[temerious]

I did this.. thanks. However, it seems FYI that option is only available on the full version of eBay. I could not see it on the mobile version. I really appreciate your help, thanks!

[7606dennis]

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@temerious wrote:
I did this.. thanks. However, it seems FYI that option is only available on the full version of eBay. I could not see it on the mobile version. I really appreciate your help, thanks!

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I always recommend that when operating a business (selling) on eBay that one always does so from the site rather than from an app.  The app has been known to be somewhat glitch prone.