11-29-2023 07:39 AM
I was wondering if there was a way to look up the shipping estimate given to buyer when they purchased. I have a order going out to Hawaii, and shipped out same day, with Ground Advantage, which was for the listing. I could've swore the expected date was the 7th but the tracking number is showing the 14th. I'm trying to go back and see what was given. Prior to the new ground advantage, I wouldn't worry to much because anything that went parcel select usually would get to Hawaii in about 3 to 4 days, but here recently, I'm noticing huge delays. I would hate the person to be expecting a package sooner then it's supposed to get to them due to ebay giving wrong estimate.
11-29-2023 02:12 PM
I don't know the answer but I checked the estimated delivery dates for the orders two weeks old, let's say from November 15, mailing date setting is the next business days, usually the estimated delivery dates that are shown at the time the item was sold is 3-4 days, so it would be November 18-19.
I checked two weeks of items, most of them long time delivered, and all of them show estimated date of delivery Dec 1 - December 3. ebay is manipulating these dates, which make the whole " Estimated delivery dates" a bad show. After seeing what ebay does, I don' t hink there is a way to see the original delivery dates.
But don't worry, whenever the buyer checks the delivery date it will be 2-3 days from the day he is checking the delivery date.
I purchased few items recently, they have been already delivered (a week ago), but the listing shows the delivery between Dec 3 to Dec 6!
11-29-2023 02:16 PM
Go to orders, then click on order details next to that item. Underneath the shipped date you should see the dates that the buyer was given.
11-29-2023 02:27 PM
The estimated date of delivery shown to the buyer will be in the order details.
11-29-2023 03:49 PM
I'll double check, but when I printed the label, I think the expected delivery date had said the 7th. It's possible I got the dates mixed up, because if I printed another label today for the order, estimated date given is 1st-5th next to the label selection, but expected date shows the 14th.