Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

FedEx & UPS False Charges for Additional Weight & Extra Handling - Be Vigilant

The first issue with FedEx was they tacked an additional weight charge of 21 pounds onto a 7 pound item and thus attempted to hijack me for an extra $21. Had to dispute it and eventually Ebay ctredited me back the overcharge. The UPS issue today 1/17...

Do Freight forwarders repackage items before reshipping?

I recently sold an item which was sent to a freight forwarder in DE. The customer lives in China. The item was packed carefully but was scratched upon arrival. Do forwarders open and inspect boxes before shipping overseas? I’m wondering if this is ho...

seller returrn scammer

Item is not working. I want to return the item. I paid $259 for the item initially. The seller asks me for a return fee of $189.50. This is not honest, it is a scam. EBAY, I have been shopping with you for the last 14 years. You can not let it happen...

Two box shipment

I made sale of a stereo unit plus two speakers. The items need to ship in separate boxes - stereo in one and speakers in the other . How do I buy shipping for the second package? I do not see a way to add that to the order. Any help is appreciated.

My post office banned scan forms. Lol Fail

Kinda lame. Thoughts? They gave me issue because I had like 20 packages and didn't want to scan them manually. Never had an issue at other PO's with a scan form. They count the packages I have and match it to the form and then scan it and print me a ...

Is it possible to use ebay standard envelope to ship seeds?

It looks like the "ebay standard envelope" (as described at https://www.ebay.com/sellercenter/shipping/ebay-labels-services/ebay-domestic-shipping-services/ebay-standard-envelope) was created to be able to ship certain categories of goods (stamps, co...

Adjusted shipping fee

Is there a way to dispute an adjusted shipping fee? My buyer paid for shipping for 6 pounds. When we packaged the shipment, we decided to double box it. We reweighted it and it was 8 pounds. Today I received an adjustment to my shipping fees and they...

Sellers Cheating the USPS

I've noticed a trend while looking up some auto parts. They're shipping via USPS media mail which is very inexpensive compared to priority mail. This service is cheap to help with shipping such things as textbooks and such. Brake pads come in a box t...

Just made my first insurance claim for the ebay flat rate envelope

It was an easy experience. My card did not show up, so I submitted a claim after the allotted time. The customer spent 3.50, and I got 2.50 back, which was the cost of the card. I did not refund the customer right away; I asked them to be patient, bu...

I forgot to add the second address when I shipped,what to do

I thought it was a username or something, I didn’t know it was for eBay’s use

Ebay not letting me void shipping label

Every time I click on void label it takes me to a page that says "This shipping label can't be cancelled".

USPS terms used

Is there any significant difference between 'moving thru network' and 'in transit to next facility'?I have a pkg scanned 2 days ago in Tampa FL and I live across in St Pete. No new scans in 2 days.

Authentication delays?

I shipped two pairs of shoes same day, 1 went to the Vegas authentication and the other went off to New York or somewhere around there. the second package took a day to be authenticated and the buyer received it a day later. the first package was rec...

Label Maker

Looking to purchase an economical as well as practical label maker for Ebay occasional shipping. Any recomendations? Or things I should consider?

Shipping 2 shirts in a single package

A buyer bought two t-sirts (same design but two different sizes). For some reason e-Bay made him pay for two separate shipping fees. I would assume that since both shirts are to go to the same buyer and to the same address, I could ship them in a sin...