Is buyer forced to accept a partial refund if offered by seller?

[p_ged0wn]

I have a seller in China who wants to offer a partial refund for a defective product. Am I required to accept a partial refund for a defective product. Return shipping is almost 4 times the price of the item/

[dg-slovenia]

No you are not , just follow MBG procedure as seller is responsible for return shipping.Decline the offer and ask ebay to step in , seller then will have 5 days to provide return shipping thru PP...

[richard1rst · Accepted solution]

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@dg-slovenia wrote:

No you are not , just follow MBG procedure as seller is responsible for return shipping.Decline the offer and ask ebay to step in , seller then will have 5 days to provide return shipping thru PP...

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And if the seller does not provide the return you should be able to get the case closed in your favor. That means you will get a full refund and NOT have to send it back.

[p_ged0wn]

Thank you.

[7606dennis]

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@p_ged0wn wrote:

I have a seller in China who wants to offer a partial refund for a defective product. Am I required to accept a partial refund for a defective product. Return shipping is almost 4 times the price of the item/

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No, the buyer is not required to accept a partial refund.  The seller is required to pay the return shipping for the return.