Invoices can't be sent for eBay International Shipping orders.

[sturlusson1241]

My user name is  sturlusson1241.

I get this message while trying to create an Invoice for a buyer in Germany.

How can I create the Invoice, so I can get paid?

[wastingtime101]

It's not possible to send a combined invoice for items sold with eBay International Shipping (eIS) service.

If you want to combine, you can cancel the orders and list the stamps together in a single fixed price listing for the buyer to purchase. Because they are all stamps you can create the bundle. Do not put the word "lot" in the title or it will be restricted from eIS.

[sturlusson1241]

I'm confused, because I was not going to  use the ebay International Shipping (eIS) Service, so I don't know why I received that message.

I intend to simply Invoice the Buyer, and I will package and mail the lot.

[wastingtime101]

Your Iceland stamp listings advertised eIS as the only shipping option to Germany. You cannot ship direct to Germany when no direct shipping option was offered.

[aproudparent2010]

---

@sturlusson1241 wrote:

I'm confused, because I was not going to  use the ebay International Shipping (eIS) Service, so I don't know why I received that message.

I intend to simply Invoice the Buyer, and I will package and mail the lot


You received it because your listings are set up for the eIS system.

---

[sturlusson1241]

Thank you so much for your assistance.  The visual you provided with the red arrow, helped me identify the problem, and also helped me correct the problem.

Thank you.

[tobaccocardyahoo]

It is not necessary to create an invoice for an EIS shipment. Not only is it not necessary, it is not possible.

Where EIS provides for combined shipments of multiple purchases, it is handled without your intervention.

If your buyer has not paid, the problem is with them.