07-11-2023 06:32 PM - edited 07-11-2023 06:34 PM
The EIS program has facilities in California and Ohio. I'm based in Michigan and just got my second sale through EIS, in both cases eBay had me send the item to the California facility. Seems to me that if the program is designed to have sellers send items to the facility that is furthest away from them (and pay higher shipping costs in the process) eBay is able to pad the fees it makes off sellers. Is this good business sense on eBay's part or a deliberate decision by eBay to nickel & dime sellers?
P.S. Some possibly good news for sellers of used auto parts. EIS supposedly excludes used auto parts from the program but both of the items I've sold through the program have been used auto parts. Both items were listed in the proper category and had used as the condition. The first item made it to my buyer with no issues other than the fact that it took a really long time (over a month to get the item from Michigan to Mexico) and the tracking updates are inadequate (my buyer had the item for over a week before the tracking was updated to show the item was delivered). I'll be shipping the second item tomorrow and I'll see what falls out.
07-11-2023 06:44 PM - edited 07-11-2023 06:46 PM
@bossesale77 wrote:The EIS program has facilities in California and Ohio. I'm based in Michigan and just got my second sale through EIS, in both cases eBay had me send the item to the California facility. Seems to me that if the program is designed to have sellers send items to the facility that is furthest away from them (and pay higher shipping costs in the process) eBay is able to pad the fees it makes off sellers. Is this good business sense on eBay's part or a deliberate decision by eBay to nickel & dime sellers?
Could it be that the item is being sent to the sorting hub closest to the buyer? A lot of my fellow Canadian eBay buyers found it irksome with the old Global Shipping Program that if they lived in western Canada and purchased from a seller in, say, California, their purchases would boomerang from California to Kentucky and back to the west again.
By the way, this is the first I've heard of an eIS hub in Ohio. I thought that Illinois was the state in which the original hub was located.
@bossesale77 wrote:
P.S. Some possibly good news for sellers of used auto parts. EIS supposedly excludes used auto parts from the program but both of the items I've sold through the program have been used auto parts. Both items were listed in the proper category and had used as the condition. The first item made it to my buyer with no issues other than the fact that it took a really long time (over a month to get the item from Michigan to Mexico) and the tracking updates are inadequate (my buyer had the item for over a week before the tracking was updated to show the item was delivered). I'll be shipping the second item tomorrow and I'll see what falls out.
My understanding is that it's not used auto parts as a category that are excluded from eIS, but used auto parts that may have petrochemical residue on them. I don't think there's a way for the "eIS bot" to recognize those, so those can't be prevented from being listed with eIS applied to them.
07-16-2023 06:45 AM
I think you're right about items being sent to the facility closest to the buyer. I had a sale yesterday through the program that is headed to Canada and eBay has me sending it to the Illinois facility (yes, I was mistaken when I said Ohio in my original post). Sometimes it's nice to be proven wrong.
07-16-2023 06:51 PM
@bossesale77 wrote:I think you're right about items being sent to the facility closest to the buyer. I had a sale yesterday through the program that is headed to Canada and eBay has me sending it to the Illinois facility (yes, I was mistaken when I said Ohio in my original post). Sometimes it's nice to be proven wrong.
Thanks for getting back to this thread, @bossesale77. It may turn out that in the case of Canada, everything handled by eIS is going to go to Illinois, even if the final destination is "north of Seattle" as it's about eight hours from Chicago to Mississauga, Ontario, where a lot of shipping companies have their main Canadian hubs. Ontario is also Canada's most populous province, so it stands to reason that most Canadian buyers having stuff forwarded through eIS will be from there.