I need to cancel a return request, but I can't find anything that will let me. How can I cancel it?
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05-16-2020 11:23 PM
I initiated a return request due to getting the wrong item, but it's been resolved and I now have the right item.
I'm trying to close the request, but I can't find a button to do so in my Purchase History, and it isn't showing up on the Resolution Center, but it's apparently still showing up on the seller's end. Can anyone help me close this thing?
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I need to cancel a return request, but I can't find anything that will let me. How can I cancel it?
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05-17-2020 02:22 AM
From this help page:
- Go to your Purchase history - opens in new window or tab and find the item.
- Select See request details in the More actions dropdown menu.
- Select Close your request and choose your reason from the dropdown menu.
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