Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Return Shipping Label

Can't get my return shipping label due to a technical error for days now what gives?And trying to contact anyone for help is futile.

New lower Fedex rates THANK YOU

I'm not sure if anyone noticed how Fedex lowered their rates for Ebay sellers instead of raising them. A good percentage of the items I sell are in boxes, weigh more than 2lbs and are more than 12x12x12. The shipping fees are killing me and profits a...

Resolved! Buyer sent back only half of the lot they purchased

Sold item 233561737473 Four bracelets of varying value. Buyer returned only two. They stated they were only returning two in the return case and wanted $150 refund. Of course they returned the two of lesser value and kept the two expensive ones. eBay...

USPS Held at Post Office At Customer Request then return to sender?

This is a first for me, I will copy & paste the USPS tracking info and then give my opinion until I hear from USPS directly: May 8, 2020, 4:09 pmReturn to SenderVASHON, WA 98070 Your item was returned to the sender on May 8, 2020 at 4:09 pm in VASHON...

Voided USPS shipping label - have not yet received a refund

Need Help! Have a VOIDED shipping label from March 17-2020 - label was voided immediately after printing & realized a mistake was made w the label- Have not yet received the refund from USPS. even tho The tracking shows the label was not used & shows...

Ebay has lost my trust / NO CUSTOMER SUPPORT for seller , FYI other companies are answering PHONES

i find it odd that ebay is making all these changes during these times at the complete cost to the sellers , with absolutely NO CUSTOMER SUPPORT for sellers that is costing me money . odd that my service metrics are going up for reasons that are not ...

Return sitting in USPS limbo?

I have searched for similar situations and found several, but today's circumstances are not the norm, with delays in USPS deliveries and Ebay not taking calls, etc... so I hope someone here can advise me. TIAI got a NAD item and requested a return/re...

Respond to message asking for return?

A few weeks ago, I sold some NASA lithographs to a buyer in Europe (I'm in the U.S.). I used Global Shipping, so the buyer paid me for the domestic shipping and I don't know what transpired between him and eBay for the overseas shipping costs.When he...

The returns process makes selling internationally not worth it

I had a buyer request a return of a designer bag I sold her. She is located in a different country. She said “item as not described” despite the fact that everything she cited having issues with was in the description. I explained to this customer th...

Package from NC (USA) to Hong Kong AWOL?

Shipped a package on 4/13/20 to Hong Kong (First Class International Package.) Was in NY on 4/17/20 and then shows"April 19, 2020, 10:24 am Departed HONG KONG Your item departed from an intermediate transfer airport in HONG KONG INT'L, HONG KONG on A...

Resolved! Seller asking me to agree to cancel purchase after I returned item

I purchased an item that did not function properlywproperly I opened the package. At first I asked the seller to exchange the item for one that worked, but they did not have any more in stock. Then I asked toreturn the item and receive a refund, whic...

Resolved! eBay International Standard Delivery- Canada?

Hello all! I have a buyer in Canada who had an eBay International Standard Delivery package "attempted" but no notice was left with them or their concierge. Does anyone know which service this package is being shipping through, so I know who to direc...

We are unable to receive a refund after 3 months due to delivery delay due to covid19.

Before introducing the product, please check whether the seller's product has been delivered normally.We are unable to receive a refund after 3 months due to delivery delay due to covid19.

Usps tracking number for speedpak tracking

How do get usps tracking for a speedpak tracking

Trouble with the USPS

Is anyone else having trouble with the USPS? I send packages but some get to there destination in a quick manner. Others have been sitting in the same spot for 2 weeks. I had to refund 2 buyers because of this. Yes I have find and track 15 packages w...