I need help file an dispute....the items number that i just purchase can't be found. WHY please.

[ryanng408]

I have purchase an itune gift card.    when received , i have .\try to activate the card, there is no funds.  just a plain card.  I contact apple, contacted the seller, apple personel email me all the info about the card.  basically no money in the card.  Contact seller, seller doesn't reply.  I am file a dispute now, but the items number can't be found by ebay message.  Can some one help me

Thank

chungsmw@yahoo.com

[sunnysouth1]

Did you receive any message from eBay saying the listing was removed? Check your eBay messages and personal email to see if there are messages about this item.